Will the intercom be turned off for non-payment? Disabling an intercom for non-payment of old debts How to disable an intercom for a defaulter

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The cost of subscription service for one client from an intercom installation company is low. However, situations often arise when the device on the door ceases to perform part or all of its functions. This may be caused by one of the system failures, or may be the result of actions either provided for in the service agreement or of an obviously fraudulent nature. In this case, it is rational to try to use one of the ways to connect the entrance intercom if it was turned off for non-payment or for an unknown reason.

Possible reasons for shutdown

The fact that the intercom has stopped performing its functions can be understood by certain signs.

Guests or family members note that when dialing the apartment number on the entrance panel, the call does not go to the apartment handset. This is the most common sign that the service company has blocked the subscriber in the intercom settings.
A call to an apartment when dialing a number goes through, but is unblocked front door impossible. This is another result of the action management company.
When the key is applied to the contact pad of the device, the door does not open, and Err is displayed on the display or an unusual sound is emitted. sound signal. This result of reprogramming, namely resetting information about the keys, is one of the most unpleasant, however, it can arise as a result of hardware failures both in the intercom and when the contact tablet is damaged.

A frequent case of blocking the operation of an intercom for an individual subscriber is non-payment of money for services. This may be a completely justified step on the part of service company, and outright fraudulent actions. There are cases when the apartment owner has all the payment receipts in hand, but the intercom installation company does not have the relevant information. Or - the staff simply makes excuses for their incompetence.

Intercom malfunctions may occur due to hardware problems. In particular:

damage to the signal line laid into the apartment up to the tube due to the actions of the residents of the house in the panels and common access cable ducts;
power failures, violation of the parameters of the voltage conversion unit, due to which failures may occur on buses with certain characteristics;
Resetting the intercom firmware due to a power failure or damage to internal electronic parts.

A rational step, if an unpleasant situation arises with the impossibility of getting into the entrance, is to call the service company and inquire about the reasons for the failure. Here you can order a visit from a specialist if there is damage to the signal line laid into the apartment or to replace the tube.

In cases where the owner of the apartment is confident in his honesty and timely payment, and the company insists on the opposite, you can try, until all the circumstances are fully clarified, to use one of the ways to connect the entrance intercom if it was turned off for non-payment.

Self-connection of the intercom

All methods of connecting an intercom are based on using the service functions of the device. Some models require intervention to access them. electronic circuit, switching modes by physically switching contacts. However, some intercoms allow you to use fairly simple techniques.

Rainkman intercoms and some models more expensive devices Rainmann make it easy to check the functionality of the tube and signal line. To do this, just open the housing of the intercom. On its electronic board there is a comb of switches that sets the apartment number. By rearranging the jumpers and dialing a new number from the entrance panel, you can not only test the operation of the handset, but also connect the intercom if it was blocked for non-payment.

Most models of access control systems installed at home will require access to service functionality.

Connecting a subscriber to the control unit

Separate model series The visit will require a switch in operating mode. This is done from the control electronic panel. Usually it is located in a small shield at the entrance. The type of lock is simple enough to be opened with a paper clip and a knife.

Carefully examining the board, you can see a three-pin comb with the inscriptions WRK - PRG."

The jumper should be moved to the PRG position, carry out the necessary actions from the front panel to activate the call and keys, then restore the original position of the switch on the board and carefully close the shield.

Algorithm of actions after connecting to the control unit

For different intercoms— an almost identical reprogramming scheme is used. Differences in the proposed set of available functions and procedures.

from the manufacturer Rainmann do not allow you to program keys or change access codes from the front panel. But you can unlock the door. To do this, press 987654, after a double beep, enter 123456; if the invitation P appears on the display, just press 8 to get into the entrance. Exit from all modes - button C, on some models, where the display may display an inscription like P<цифра>— to exit you must enter C<цифра>.
Common ones allow you to change the parameters quite widely for each subscriber. To enter the service, enter #-999, then, after a double signal, 1234. If the master code is accepted, a two-tone sound will be heard. By entering 1, 8, apartment number, #, 1, *, you can activate the function of calling a specific subscriber.

Programming a new key is done as follows: after entering the service, press 3, apartment number, #, apply the key, after the beep, enter * to save the changes. It is especially worth noting that for individual series of Visit intercoms, both the prompts on the display and the factory master codes may change. It could be 1234, 6767, 3535, 9999, 12345, 0000.

Intercoms, Eltis (wide range of models) are controlled almost identically. To enter the service, just press the call button and hold it until the beep sounds. After this, enter the master password, 1234, 123456 or 123400, and press call. To register a key that has been erased from the device’s memory, press 5, after the prompt on the screen, apply a tablet, the intercom makes a sound indicating that the parameters have been saved. For more complex systems identification (optical, with holes) - press 5, cell (1-3), insert the key, press call. Activation of the handset is carried out as follows: enter the service, press 4, 1, apartment number, call.

As with other methods of working with intercoms, for example, unlocking a door by dialing a master code, the techniques will only work if the installation company did not carry out deep reprogramming. If this has been done, the subscriber can be connected only after resetting the intercom memory, which is unsafe and refers to vandalism.

Conclusion

The best way not to rack your brains and waste your nerves over a non-working key or intercom ringing in your apartment is to be careful when choosing a service company. It is always wise to make inquiries, collect feedback and carefully read the client's contract. In this case, all calls and visits of the specialist will be called only truly emergency situations. Naturally, in the case when payment for services is made in accordance with the concluded agreement.

Installed in entrances residential buildings Intercom systems provide good protection against intrusion by unauthorized persons. As a result, residents are guaranteed a certain degree of safety and cleanliness in the premises. The cost of maintaining the service is low, but if you do not pay money regularly, apartment owners may encounter unexpected obstacles. In such a situation, you should understand what to do if the intercom is turned off for non-payment, how to connect it yourself, and whether outside interference in the operation of the device is acceptable.

For what reasons does the shutdown occur?

Not having access to your own home is certainly an unpleasant situation. It is important to know why such a situation becomes possible and how you can correct the situation and prevent its recurrence in the future.

The intercom may not respond to calls for 2 obvious reasons:

Tube fault. Unfortunately, the device may fail during active use. The service company must understand the causes of the breakdown, eliminate them or replace the equipment.
Arrears of payment. The fee for using the intercom is small. However, debt not repaid on time may lead to system shutdown. At first glance, it is not clear how the intercom is turned off for non-payment. In practice, the debtor’s electronic key does not work, and calls to the apartment are not received.

Most often it breaks speaking tube. Sometimes you can fix problems yourself. In some cases, a complete replacement of the device will be required.

Is it possible to connect an intercom yourself?

A non-working intercom is a consequence of a breakdown or late payment of the subscription fee. The best solution will call the service company to find out the reason. However, it will still be necessary to get into the entrance of a residential building until specialists arrive and fix the problem.

If the intercom is blocked for non-payment, then it is important to find out how to turn it on and bring it into working condition. Most of these devices require intervention in the electronic circuit. If you have confidence in your abilities, then you can try to take some actions yourself, taking into account the features of the models.

Failure to pay for the use of the intercom will result in its disconnection

Connecting the VIZIT intercom

The control of the device is concentrated in a block of a peculiar type plastic box, stuffed with microcircuits, which is located in the electrical panel of the lower floors. For further manipulations, you will need to open the block cover using a screwdriver.

Having gained access to the board, you should initially set the PASSWORD switch to the OFF position, which will allow you to disable the login password in the “Visit” service setting. After that, connect the device call directly to the right apartment It's easy, the steps are as follows:

Dial combination #999 twice and wait for the signal;
then button 8 is pressed and a signal is also produced;
after which the apartment number is dialed and #;
connect a call ―1, if you need to disconnect a call ― 0;
the * button will return the system to standby mode.

After completing the steps, you should return to the device block and switch the PASSWORD lever to ON mode. The operation is completed, calls should still be received to the apartment.

Cyfral intercoms

Residents often use such a popular model of device on their entrance doors as Cyfral intercoms. Following simple instructions, it is possible to enter the residential premises, even if the electronic key does not work as a result of non-payment.

In order to access service settings, you will need to press one of the following combinations of numbers - 1234, 123456 or 123400 and the call button. After which 5 is dialed, then an electronic tablet key is applied to the device to save previously erased parameters in memory.

If you are dealing with a more complex identification system, for example an optical one with holes, then the algorithm is as follows: press 5, dial the code (1-3), insert the key and make a call.

In order for the device's handset to work without interruption, it must also be activated. To do this, you need to go to the service, select buttons 4, 1, apartment number and press call.

If necessary, you can connect the intercom yourself

Intercom "Forward"

If a “Forward” code lock from the manufacturer Rainmann is installed on the entrance door, then you should know that it will not be possible to change the access code from the common panel or reprogram the key. However, you can try to get into the apartment if the electronic key does not work.

To gain access, you first need to dial the combination 987654, and then after the sound signal - 123456. If the screen shows the P icon, press 8, after which the door should unlock.

The above tips may not work if the service company has done more in-depth programming. In this case, normal actions will not be enough to unlock. A complete reset of the intercom memory can lead to unpredictable consequences, regarded as vandalism. Therefore, if you cannot connect on your own, it would be better to contact representatives of the service organization.

Payment for service maintenance not so significant, it is collected rarely, unlike utility bills. The problem of most citizens is non-payment on time due to elementary forgetfulness. Although at the same time, many believe that turning off the device or charging additional money after installing the code electronic lock My pleasure.

Actions within the framework of the law when the intercom is turned off

Thus, it becomes clear whether the intercom can be turned off for long-term non-payment and whether this is legal. The company installing the device may stipulate in the contract the need for regular payments. The amount of contributions is small, amounting to literally several hundred rubles per year. Therefore, few people want to perform additional manipulations at their own peril and risk, putting a blocked device into operation.

Don't forget about unexpected breakdowns. If they occur, service and calling a technician should be free of charge, without additional fees.

About writing off debt for public utilities will be explained in the video:

Attention! Due to latest changes in legislation, the legal information in this article may be out of date!

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Several years ago, to restrict the entry of strangers into the entrance, many owners rushed to install combination locks on their entrance doors. However, this measure did not live up to the residents’ hopes. The code became instantly known a large number interested parties. A new wave has begun - the installation of intercoms on entrance doors. In this case, the level of security has increased, but among other receipts for housing services Another one began to arrive, which not everyone likes...

They even promise to paint the door

Usually the situation looked like this: an active resident of one of the apartments campaigned for the installation of an intercom for his neighbors in the entrance. For this, the installation of an intercom for the activist himself was free.

The first to be offended were “those who disagreed with the installation of an intercom”: often they were not even given magnetic keys for unlocking input device. However, the courts have ordered that everyone be provided with a magnetic key, because deprivation of the right of access to a home is a violation of the constitutional rights of citizens.

Another flurry of discontent among the “dissenters” arose after receiving a receipt for the subscription fee for the intercom: they didn’t have an intercom tube installed in their apartment, so what should they pay for? Intercom companies, as a rule, cannot clearly explain what is included in the tariff; they limit themselves to lengthy formulations such as “ensuring uninterrupted operation of the equipment.”

At the same time, the presence of the company’s warranty obligations in the first year after installation of the equipment somehow fades into the background. During this period, all repairs that fall under the warranty clause are performed by specialists free of charge. That is, if you follow this logic, there should be no subscription fee at first. However, intercom companies claim that more than half of all breakdowns occur in non-warranty cases. This is mainly due to improper operation, wire breaks by other services and by the residents themselves, all kinds of acts of vandalism and damage to equipment (mechanical damage).

“The intercom is complex electronic and mechanical equipment,- they explain to us in the “House Service”. - As for any complex device, for correct operation The intercom requires routine maintenance - diagnostics and repairs. Any repair for our subscribers is free. All included subscription fee». In addition to periodic inspection of the device for malfunctions and the need to lubricate moving mechanisms, scheduled maintenance includes seasonal adjustment of the closer. But, as a rule, companies go to the “address” only at the request of the subscriber (and only if there is no debt for payment for services).

And for some organizations, even troubleshooting a handset in an apartment is an additional paid service.

And only one intercom company (“Protection”) on its website in open access posted an offer agreement for intercom maintenance. They even have a written obligation to “paint the doors as needed, at the request of the subscriber.” However, many people forget that maintenance of the front door (not counting electronics), including the door closer, is the direct responsibility of the management company, and therefore is included in the tariff for housing maintenance and repairs of common property. Do you get double payment?

The meeting of owners cannot impose a ringing phone

The question of whether the intercom is included in the common property also remains controversial. apartment building. This year, the Ministry of Construction clarified that “an intercom, as equipment serving more than one premises, meets the criteria for common property in apartment building, and therefore belongs by right of ownership to the owners of the premises.”

But some lawyers do not agree with such a categorical reasoning: in order for the intercom to become part of the common property, a decision of the meeting of owners and amendments to the management agreement (with the establishment of a list and cost of maintenance work for the intercom) are necessary. The Tver association of homeowners' associations and housing cooperatives explains on its website that “no one prohibits one, several or all owners from entering into additional agreement for intercom maintenance with a management organization or other person. However, if the owner of any premises does not want to sign such an agreement and pay for the maintenance of the intercom, according to the Housing Code it is impossible to force him to do so by decision general meeting owners."

Residents have become more careful with their property

“If the maintenance and repair of the intercom belongs to the article “maintenance and repair of common property” (maintenance),- says the general director of the Ivanovo legal center “Fair Housing and Communal Services” Yuri Ogirya, - then the payment under this article should be charged in proportion to the area of the owner’s premises, and not per apartment or according to the number of residents, as is sometimes the case.” However, there is still no clear understanding of what type of service an intercom belongs to.

There is a point of view that services for the maintenance and repair of intercom devices, as well as television antennas, do not belong to housing and communal services, but to household services. That is, their provision is regulated not by the Housing Code, but by the Civil Code and the agreement between the parties. “According to the Civil Code, you have the right to refuse unnecessary household services unilaterally,- explains Ivanovo lawyer Mikhail Shubin. - To do this, you just need to notify the implementing organization.” “The issue of terminating the contract for servicing the intercom is quite controversial,- at the same time, the head of the Ivanovo department warns economic development and trade Natalya Lavrova. - Often, the consent of more than half of the owners is required to terminate the contract. However, neither the prosecutor’s office nor the courts have yet reached a consensus on this matter.”

- What happens? - our readers are indignant. - We installed an intercom in our entrance at our own expense, and now it is considered common property and we must ask the entire house for permission to refuse its service?

Meanwhile, in Ivanovo there are already examples of refusal of intercom maintenance services. “When four years ago we decided to install an intercom at the entrance, - says Vladimir Sorokin, - began to look for an option to install equipment without maintenance. Yes, it cost us a little more, but the intercom had a one-year warranty. In four years, our door closer broke down only once. Hydraulics require careful handling. You should not open the door all the way and keep it open for a long time. Not everyone knew this then. Replacing the door closer cost us a thousand rubles. And no more problems. So calculate how much we have already saved.”

The money raised is enough to replace the equipment annually

There are examples of individual subscribers refusing service. True, they often live in fear: will the intercom operators harm them, because the wires may unexpectedly break or, during reprogramming, the key will stop opening. Some companies have no qualms about threatening to “cut the phone.” But then, on the same basis, you can introduce a subscription fee, say, for the fact that the refrigerator freezes, and if you don’t pay, we’ll disconnect you from the outlet.

However, with the help of private technicians, a disabled intercom intercom can be restored in 10 minutes. And one of our readers even installed a handset in her apartment, bypassing the installer’s company. “We moved into an apartment, the owners of which at one time were against installing an intercom,- Nina Makhalova shares. - We contacted the intercom company with a request to install a subscriber handset into the apartment. They asked for 3,600 rubles. We found a private technician who installed an intercom for us for 700 rubles, and now we have been using it for six years without any subscription fee.”

Now let's do the math. The average tariff in the region charged by intercom companies for “maintenance” of an entrance intercom is 50 rubles per month. This is 600 rubles per year from each apartment. The average number of apartments in the entrance of a typical five-story building is 20. Accordingly, the fee for “maintenance” of one entrance intercom is about 12 thousand rubles. At the same time, the cost of all equipment installed at the entrance costs about the same. It turns out that owners who pay for the maintenance of the intercom could theoretically replace the intercom with a new one every year. And if we also take into account the warranty period and the period of real “failure-free” operation of the equipment in the absence of an emergency, then the savings family budget would be more than significant.

This means that your intercom has been turned off for non-payment, and now the question arises: how to connect this device yourself?

For what reasons is it disabled?

Finding out the reasons why your apartment was disconnected from the intercom system takes time and patience. Even the fact that you have all the paid receipts in your hands will not guarantee that you will defend your rights. All paid receipts should be kept, as with them you have a greater chance of asserting your rights.

The intercom may be faulty for several reasons, among the most common:

disconnecting your apartment from the intercom system;
your key would be deleted from the device memory;
technical breakdowns, malfunctions, incorrect operation of the system.

Let us consider in more detail how and for what reasons services disconnect residents from the intercom system.

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The first and most common method is to disconnect the calling panel from the apartment. In this case, it will not be possible to rent an apartment and open the entrance door from it. This method is the simplest and most common, as it is performed by typing a special combination on the digital panel. It is almost impossible to find specific codes for such combinations on the Internet, because then anyone can engage in arbitrariness and connect and disconnect intercoms to anyone they want.

The most common brands of intercom are Visit, Metacom, Digital, Factorial.

In order to connect a disconnected handset with your own hands, you need to do preparatory work, namely, find the switchboard. It may be closed, so you will have to open it with improvised means. As a rule, they are closed with a regular latch, so there will be no need to break into the box.

Having opened the shield, we look for the board. To do this, unscrew the screws and remove the protective cover on the board. We are looking for the “PRG WORK” lever (it is responsible for access to programming the calling panel). Switch the toggle switch to “PRG”. After the preparatory work is completed, you can go to the entrance door and work on the intercom.

On the intercom display you will need to enter a series of combinations in sequence:

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We enter a hash and three nines, after which a signal will sound from the device and “1_2” will be displayed.
You must click on the unit, thereby you will enter the service installation mode.
“P_SE” will appear on the monitor.
After this, we enter the “on/off” mode, to do this you need to press the number 8. “SE_8” will appear on the monitor, it will beep and “A_” will appear on the screen.
Then enter the number of the required apartment.
Press # if the apartment number is one or two digits.
1 activates the apartment call, the intercom will beep twice, and “ON” will appear on the monitor.
Press * to save the settings.

After all the manipulations performed, check the correctness of the work performed. Dial the number of the required apartment. If the call went through and the lock was able to be opened normally from the inside, then you need to return to the panel and switch the toggle switch to the previous position.

As a result of your work, you should get the following combination ##1*.

What to do when the key doesn't work

Another reason that you cannot open the entrance door is deleting the key from the intercom memory. This situation can be fixed in two ways:

Take a key from your neighbors and simply make a duplicate for yourself and your family. It is not necessary to carry out this procedure specifically at the company servicing your home; there are enough organizations in the city that provide these services. The main advantage of this method is that your key will no longer be blocked.
Renew your key in the intercom memory, but to do this you need to provide access to the intercom control unit.

Whichever method you choose, you will have to open the ECU and switch the toggle switch to “PRG” mode. After this, you need to dial the following combinations on the intercom dial:

#999, a beep will sound.
Press 1, a signal sounds.
Then we dial 3, after the signal we enter the apartment number.
Finally, press the grille.

After you have completed all the manipulations and pressed the pound key, the last beep will sound. This will mean that the intercom is ready to receive new key and save it to your memory. If instead of one signal there are four sounds, and FULL is displayed on the monitor, it means that the device needs to clear the memory.

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How to connect a disabled Vizit intercom yourself

From year to year we regularly paid the monthly fee for the intercom, and everything was fine. But then the intercom operators suddenly decided that they were the smartest and pretended that there had been no payment for the last six months.

Residents who still had receipts ran to prove the fact of payment. But I don’t even have receipts. I paid via the Internet. Of course, I tried to print something out there and show it to someone, but... they either don’t hear or don’t want to hear. In the end, I got tired of everything, and I decided not to pay until they sorted it out themselves.

And then one day a friend calls me and tells me that my intercom doesn’t work (it just doesn’t ring into the apartment). When you try to dial a number, everything is reset, an error signal sounds and “Err” appears on the indicator.

I came to the conclusion that there can only be one reason for this - the intercom operators turn off the intercom in such an original way for non-payment (they can do this for one apartment).

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In general, of course, there may be other reasons, but I know exactly why my intercom doesn’t work. Apparently they think I have to pay for the same service twice.

Interestingly, I was still able to enter the entrance using my set of keys. You can't just open the door by pressing a button on the handset. If guests come, you have to go downstairs and open it manually.

It is clear that in this situation it makes no sense to contact a company that services the intercom. I had to figure out for myself how it turns on.

Let's first determine why the intercom may not work:

The call to your apartment has been disconnected (an error sounds when dialing the apartment number). You cannot call from the street and you, accordingly, cannot open the front door by pressing a button in your apartment. The most common option.
We have deleted your keys from the intercom memory. In this case, you cannot get into the entrance using your tablet keys. The other residents' keys work as always. This is not usually done, but there have been cases.
Any technical malfunctions of the units, wire breaks (intentional or not), acts of vandalism, etc. These cases are always very individual and will not be discussed in this article.

Let's see what can be done using the Visit intercom as an example.

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If the call to your apartment does not go through

Most likely, the so-called “intercom mafia” did this to force you to pay for a previously imposed service. They do this without entering the entrance, changing the intercom settings using the master key.

But, fortunately, this is easily fixable.

So, to connect the disconnected Vizit intercom, we proceed as follows.

We are looking for the intercom control unit in the entrance. Usually, this is some kind of gray metal box with a lock, like in store lockers or like some mailboxes. These locks open surprisingly easily; all you need to do is poke around inside with something suitable for a few seconds. In my case, the box was not locked at all. Inside the box you should see a BUD-301 (or BUD-302) block. It looks something like this:
We unscrew the screws holding the cover and move the jumper inside the board from the “WORK” position to the “PRG” position:
Now we go down to the front door and type on the keyboard:

#999 (the intercom will beep twice and “1-2” will light up on the screen)

1 (we have entered the service settings mode, there will be one beep and the “P_SE” indication)

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8 (entered the mode of turning on/off a call to the apartment, the inscription “SE_8” will appear, a single signal will sound and “A_” will immediately be displayed)

APARTMENT NUMBER (one to three digits)

# (we skip the hash if a three-digit apartment number was entered)

1 (turned on a call to the apartment, the indicator will light up “On” and the intercom will beep twice)

* (asterisk to save all settings)

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We make sure that the intercom was able to be unlocked (calling to the apartment works), and return the jumper on the ECU board to its place. Otherwise, the intercom operators will ignore your manipulations and come up with some other trick.

Once again, without further comment. To turn on the call, dial:

Instead of 00 you need to substitute your apartment number. Then return the jumper to the “WORK” mode, close the lid and quietly leave.

What to do if the key does not work

These are again the tricks of the “intercom mafia.” They simply erase information about your keys from the intercom and that’s it.

The problem can be solved in two ways:

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ask your neighbors for one of the keys and go make a couple of copies for yourself and your family members. The city is full of craftsmen providing this service. The advantage of this method is that you will never be disconnected again;
record all your keys into the intercom memory again. To do this, you will again need access to the control unit (ECU) in order to switch it to programming mode (read how this is done a little higher).

Regardless of which method you choose, we proceed as follows.

We open the ECU, put the jumper in the PRG position, go down and switch the intercom to the service settings mode:

After the apartment number and hash have been entered (if the number is 3-digit, then you do not need to press the hash), a single signal should sound. This means that everything is OK, the memory is free and ready to write the key. If you hear four beeps in a row and the word “FULL” lights up on the indicator, it means that you won’t be able to record the keys; you will have to clear the memory first.

After a single beep, place your key on the reader. You should hear a double squeak and see “YES” on the indicator. This means your key has been successfully written into memory. We apply the next key, then the next one, etc.

When you run out of keys, be sure to press the asterisk * (this is so that all settings are saved). And also be sure to return the jumper back to hide traces of tampering.

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As you can see, there is nothing easier than connecting an intercom yourself that was disconnected for non-payment. Just download the instructions (this one) and carefully read what is written there. For example, you can set your own individual code that will open the intercom without a key. Or you can write down your own master key so that you don’t have to go into the drawer and rearrange the jumpers on the board every time :)

P.S. Am I the only one who finds it strange that our entire house has to pay someone for some mythical service? For example, I have never seen anyone do any work with our intercom (well, lubricate something, adjust it, paint it).

And the strangest thing is that some sharazhka office considers itself the right to prevent people from getting to their home. I also don’t understand on what basis they even interfere with the operation of the intercom? It belongs to the residents of our building, we bought it with our own money, so there’s no need to stick your fingers into it.

Comments to the article (39):

But our magnetic key stopped working! Could this be because the intercom was turned off? We have been in non-payment for almost a year now. And how do they turn off the intercom? Will they warn you in advance?

Nope, no one will warn you. Just one day you realize that the intercom is not working, call the number on the receipt, and they will tell you that you have a debt, and the intercom itself accidentally broke, they have nothing to do with it.

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I don’t even understand why the hell they’re trying to get into my intercom?! Here at my house washing machine there is, but I don’t pay anyone to maintain it, so it turns out I need to come and turn it off too? Or we set ourselves plastic windows and we do not pay anyone for their services. Does this mean that some people will soon come and, for example, remove the handles so that the windows do not open?

don’t confuse God’s gift with scrambled eggs if you didn’t serve it, keep quiet

No one asks you if you're bald.

I have a BUD-301K intercom, I enter the combination ## and an error occurs. switched to PRG mode. what to do next?

Same problem! Has anyone managed to solve it?

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This is because the call to apartment 25 is ALREADY turned on!

It looks like you have a simple break in the line. The control unit stupidly does not see the subscriber unit, hence the error. Have you checked the wires leading to the tube? It could also be that something inside the tube has fallen off.

Check the tracks on the board in the jumper area, is one of them cut? We sometimes do this so that residents don’t have to mess around with the settings again. You can only see this with reverse side boards, you won’t be able to get rid of it by simply removing the unit cover.

Hello, BC 100 took off the cover - there is no prg and work anywhere, what should I do? There is no master key and code 1234 does not work, and I press # and as soon as I type 3 out of 4 characters - any - an error immediately appears (there are 2 wires at the bottom connected to each other in the block, can I open them to enter programming?) be))

Tell me, today I opened the unit, and there are no jumpers at all (BUD-302), only the pins are sticking out. what to do?

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Obviously, to translate into programming you need to close these two contacts. So the jumper needs to be found and installed. Well, or replace it with something (temporarily wind the wire)

Very useful article.

The situation is similar but not quite. The call to the apartment goes through but the button does not respond to pressing. The neighbors have the same problem. Two years ago we chipped in 1,200 rubles per entrance (24 floors with 5 apartments per floor + 1,200 for the intercom, and they still have 100 rubles per month. Not a lot, is it?

Question: Will similar manipulations described by you help me?

They won't help. This effect cannot be achieved by changing the intercom settings. You just have some kind of malfunction. More likely, a polarity reversal or a short circuit in one of the apartments (someone picked up the phone, and the bare wires shorted; or somewhere the wires were pinched on the way to the phone, or someone picked up the phone during repairs, and then connected it incorrectly.)

Free legal advice:

100 rubles/month is really too much, we pay 120 rubles once a quarter.

Yes Yes Yes. The neighbors complained, one lady on the right got a call and another neighbor got a call and the three of them had a conversation. Apparently some kind of glitch.

Tell me, is this a short circuit in the neighboring apartment or mine? Or in the general shield?

Well, that's right, you have the classic symptoms of a closed line or an incorrectly connected tube. Moreover, the problem can be in any apartment out of the same dozen as you. If, for example, you have the 56th apartment, then the jamb can be in any from the 50th to the 59th (including the 56th). You will have to call each apartment with a tester at the entrance (in diode testing mode). Or, as an option, turn off apartments one by one until the problem goes away. This way you can localize the problem. When checking, you can immediately exclude apartments in which neighbors communicated, since it is obvious that their handsets are connected correctly (where there is a short circuit or a changeover, the handset will never ring).

Thanks for the advice.

Free legal advice:

It’s all very complicated, I thought that it was turned off for non-payment or the button was screwed up or the children ruined the entire device in pursuit of who would be the first to pick up the phone for their grandmother in the hope of getting the coveted Kinder. They mercilessly drop it.

One thing I don’t understand is how the intercom worked for three years without failures.

It worked like that until one of your neighbors got into it :)

That's how they break intercoms, they've already broken a lot of them, they don't go to get them serviced, but the smart ones climb in, and then like a company they refuse to service after 2-3 months, there's no intercom, use your brains, smart guys

Hello! The question is: “can my intercom key be flashed as a service key”? Will he open my apartment in the same way?!;)

Free legal advice:

The intercom, in principle, doesn’t care what specific keys are and where you will record. You can register the same key simultaneously as all five master keys and as all keys to all apartments in your building. And everything will work great

Thank you! I connected a call to my apartment, a personal code, and made a master key.

Only the jumper in working condition was not put on 2 pins, but plugged into one... and the intercom works. how so!?

If the jumper hangs on one pin or is not there at all, this corresponds to the WORK operating mode :)

Hmm, but the instructions clearly state that the switch should be returned to the “work” position after writing to memory.

Free legal advice:

Yes, and the inscription work is present on the board.

Well, I’m saying that for the control unit, it doesn’t matter in what position the jumper will be - hanging on one of the contacts, standing in the “WORK” position or absent altogether - for it it’s still the “WORK” mode (that’s just how the circuit is designed). You can return it as it was or put it in the “work” position - it doesn’t matter.

Okay thank you. Of good!;))

Good afternoon! Tell me, we have a shutdown. intercom, block bk-100, how to enable access to the apartment in such a block. The key itself works fine. Thank you in advance!

Thank you very much for the article! It was very helpful!

Free legal advice:

Hello, VIZIT BVD-M200 unit, calling all apartments does not work, it gives an error. Keys (fobs) work properly. Manipulation with turning on the apartment call (K999 1 pass 8 sq. K 1 C) does not help. Transfer of the block to the concierge of category A too (K999 2 pass 6 1 K C).

The intercom is supposedly a common property of the house and paying all sorts of freaks for supposedly servicing it is nonsense and fraud on their part, but these PRs can be sued for disconnecting the tablet altogether (and treat the intercom with a shocker or tear off the wire from the electric lock)

Call disconnected (key works)

1) Dial #999 peak peak 1 (or 2) peak 8 and silence, add 3 more digits reset.

2) Dial #999 peak peak 8 reset.

Free legal advice:

Same thing in Prg mode.

We have work and prg in the block with 6 pins, there is no jumper, do we need to short-circuit 3 pins then?

I figured it out myself

Dear man, please tell me how you solved this problem? We also have a 6-pin block. What needs to be bridged in order to switch to programming?

Today I decided to make (repair) headphones, went to the internet and found an interesting tutorial on how to solder headphones to a plug. Finally found out what the colors of the wires mean and which one is responsible for what (the pinout is shorter). It turned out great. In general, this is a really working instruction.

Free legal advice:

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Is it possible to connect an entrance intercom that has been disconnected for non-payment?

The cost of subscription service for one client from a company that installs intercoms is low. However, situations often arise when the device on the door ceases to perform part or all of its functions. This may be caused by one of the system failures, or may be the result of actions either provided for in the service agreement or of an obviously fraudulent nature. In this case, it is rational to try to use one of the ways to connect the entrance intercom if it was turned off for non-payment or for an unknown reason.

Possible reasons for shutdown

The fact that the intercom has stopped performing its functions can be understood by certain signs.

Guests or family members note that when dialing the apartment number on the entrance panel, there is no call to the apartment handset. This is the most common sign that the service company has blocked the subscriber in the intercom settings.
A call to the apartment when dialing the number goes through, but it is impossible to unlock the front door. This is another result of the management company’s actions.
When the key is applied to the contact pad of the device, the door does not open, and Err appears on the display or an unusual sound signal is emitted. This result of reprogramming, namely resetting information about the keys, is one of the most unpleasant, however, it can arise as a result of hardware failures both in the intercom and when the contact tablet is damaged.

A frequent case of blocking the operation of an intercom for an individual subscriber is non-payment of money for services. This can be either a completely justified step on the part of the service company or outright fraudulent actions. There are cases when the apartment owner has all the payment receipts in hand, but the intercom installation company does not have the relevant information. Or - the staff is simply justifying their incompetence.

Intercom malfunctions may occur due to hardware problems. In particular:

damage to the signal line laid into the apartment up to the tube due to the actions of the residents of the house in the panels and common access cable ducts;
power failures, violation of the parameters of the voltage conversion unit, due to which failures may occur on buses with certain characteristics;
Resetting the intercom firmware due to a power failure or damage to internal electronic parts.

Self-connection of the intercom

All methods of connecting an intercom are based on using the service functions of the device. To access them for some models, it is necessary to intervene in the electronic circuit, switching modes by physically switching contacts. However, some intercoms allow you to use fairly simple techniques.

Rainkman intercoms and some models of more expensive Rainmann devices make it easy to check the functionality of the handset and signal line. To do this, just open the housing of the intercom. On its electronic board there is a comb of switches that sets the apartment number. By rearranging the jumpers and dialing a new number from the entrance panel, you can not only test the operation of the handset, but also connect the intercom if it was blocked for non-payment.

Most models of access control systems installed at home will require access to service functionality.

Connecting a subscriber to the control unit

Some Visit model ranges will require switching the operating mode. This is done from the control electronic panel. Usually it is located in a small shield at the entrance. The type of lock is simple enough to be opened with a paper clip and a knife.

Carefully examining the board, you can see a three-pin comb with the inscriptions WRK - PRG."

Algorithm of actions after connecting to the control unit

For different intercoms, an almost identical reprogramming scheme is used. Differences in the proposed set of available functions and procedures.

Forward intercoms from the manufacturer Rainmann do not allow you to program keys or change access codes from the front panel. But you can unlock the door. To do this, press, after a double sound signal, dialing is entered, if the invitation P appears on the display, just press 8 to get into the entrance. Exit all modes - button C, for some models, where the display may display an inscription like P<цифра>- to exit you must enter C<цифра>.
Common Vizit models allow you to change parameters quite widely for each subscriber. To enter the service, enter #-999, then, after a double beep, 1234. If the master code is accepted, a two-tone sound will be heard. By entering 1, 8, apartment number, #, 1, *, you can activate the function of calling a specific subscriber.

Cyfral and Eltis intercoms (a wide range of models) are controlled almost identically. To enter the service, just press the call button and hold it until the beep sounds. After this, enter the master password, 1234, or press call. To register a key that has been erased from the device’s memory, press 5, after the prompt on the screen, apply a tablet, the intercom makes a sound indicating that the parameters have been saved. For more complex identification systems (optical, with holes) - press 5, cell (1-3), insert the key, press call. Activation of the handset is carried out as follows: enter the service, press 4, 1, apartment number, call.

Conclusion

The best way not to rack your brains and waste your nerves over a non-working key or intercom ringing in your apartment is to be careful when choosing a service company. It is always wise to make inquiries, collect feedback and carefully read the client's contract. In this case, all calls and visits of the specialist will be caused only by truly emergency situations. Naturally, in the case when payment for services is made in accordance with the concluded agreement.

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The intercom was blocked for non-payment, how to connect

Sobsna needs a specialist who can ring the previously laid wires and mount a new video system instead of the non-functioning one.

Ask Mx FINN he is super special

It’s very wrong to get into someone else’s system; few people like freebies.

the hut is removable. the owner said that paying for the intercom was nonsense. Well, I didn't pay

This is the first time I've heard about this.

> the hut is removable. the owner said that paying for the intercom was nonsense.

I'm going home. I opened the door with the key and entered without an intercom.

and what kind of asshole will call the intercom. Why the hell do you need this, at home?

> and my intercom was turned off for non-payment =] when dialing an apartment it says error

> can I somehow enable it for free? =]

It’s worse if they prohibit dialing your apartment number in digital intercom- this can only be cured by setting up the intercom, but to get there you need a password :)

In short - what kind of intercom do you have? What is written on the intercom dial panel?

In general - try it :)

> Rejoice - Eltis makes only analog intercoms with a switch. You have been disconnected

> most likely just on the block in the panel near the apartment (in the worst case, in the panel near

> neighbors above or below) - look at the obviously unscrewed wires and tighten them

> in place. The switching system there is simple - an intercom handset in the apartment

> connects between the tens and ones wire. That is, if you have a site with

> your neighbor's apartment numbers are in the same ten, then you will have a positive wire

> common, but the negative ones are different :) Look where the wires go and you will find where they are

> unscrewed :) The voltage on these wires does not exceed 14 volts, so

> connecting on the go is quite possible, you won’t get shocked :) Even a short

> a short circuit won't do anything bad.

> In general, try it :)

Let's continue treatment based on photographs =]

> here is a photo of the box on the floor

> the top wire is mine, the right one is next door, the intercom is buzzing there.

> brown wires go to one terminal, white wires go to different terminals, but are not broken

Follow the wire - look for the next block

and yet I need a specialist.

In terms of? next floor? =]

who knows how to change the volume and melody of the intercom when you open the door and when you call the number

> who knows how to change the volume and melody of the intercom when you open the door and

> when you call a number

> you need to cut the left wiring inside.

You have to bite the red wire.

always seems to bite the red one. And definitely need to be alarmed

put on music. And a big red indicator on which

the seconds count back first screw it on.

And you have to bite in the last seconds, otherwise nothing will happen =))

> mean? next floor? =]

Naturally - almost no one runs around switching off the floors - follow the wire, look for where the main unit and the main block are installed.

Crap. There is a locked box on the ground floor.

Q: How can I open the Eltis intercom?

> actually I found a whole article on their hacking..

> I don’t even suggest this option

Thanks anyway :))

Here's the question.

in the group, in kindergarten After the repair, the tube was cut off. The intercom itself is on the door. called CYFRAL

The teacher says that hanging up costs 4,000 rubles. I think to hell. I saw the wires themselves. how much does a tube cost? Are there any difficulties when connecting, or did you just plug in the wire and that’s it?

there is a person - an intercom specialist

I can send you a mop in private

PM me in more detail about what you have there and what you want to receive.

> You have to bite the red wire.

> In films, when an ass-exploding mine is defused-

> always seems to bite the red one.

And if underwater, then they usually choose between red and blue.)))

> in the group, in kindergarten, after repairs, the pipe was cut off. the intercom itself on the door

> worth it. called CYFRAL

> the teacher says that hanging up costs 4,000 rubles. I think to hell. themselves

> I saw the wires. how much does a tube cost? there are some difficulties with

> connection, or just plugged in the wire and that’s it?

drundel.ru

Intercom turned off (intercom mafia)

In general, we had an intercom at the entrance. Yes, he still exists. But it might not have been.

We collected 20 rubles a month for servicing for everyone at the entrance (beginning of 2009). Well, so as not to have to run around too often, they collected from us immediately for the quarter, and the money was paid in advance. The neighbor collected it of her own free will. Once a quarter the kids came and took money. Well, they had to repair it along the way.

And somehow the residents got tired of looking for the button in the dark in the evenings - they asked to backlight the intercom button inside the entrance. How is it that everyone has it, but we don’t. The guys said, okay, we’ll do it soon. Time goes by and nothing happens.

They came for money.

Where is the button? You promised!

And the button costs 300 rubles!

What are we paying you for? Make a button and come get the money.

However, the button was never installed, the money was not received, and one day, leaving the entrance, I came across young man, who hammered the buttons like a piano. But I see that he’s not playing around, I guess I should think so, like he’s checking. In the evening guests came - they called from a mobile phone - open up! It turned out the call on the intercom was disconnected. The keys work, but you can’t dial the apartment using the buttons! The call on the intercom at the entire entrance was cut off. Instead of a call signal there is a beeping sound - like an error!

What are the intercom mafia thinking at this time? Right now they will come running and bring money and ask you to turn it on.

By the way, it was just then that the tariff was raised to 30 rubles per month.

What do the residents think? The guys have gone crazy! Our intercom, for which money was paid, not only is it not being serviced, but it has also been turned off!

Let's go look at the contract, which no one had really read before.

Well, nothing particularly good there. What it says is that if anyone doesn’t pay, they will turn him off. Well, they turned it off and completed their mission. We need to turn it on somehow - just let these guys go to the railway station. its own way in short.

Our calling unit is VIZIT BVD-311R

the intercom itself - VIZIT BUD-301M

and another switching unit for 30 numbers BK-30 (a total of 15 apartments in the entrance)

I downloaded the instructions for the BUD-301M. Just what you need.

So - if your vizit intercom was undeservedly turned off (and you paid regularly, or you would like to pay, but don’t know where), and if when dialing an apartment number, instead of a call from the intercom, you hear an error trill, then...

We open the block (not where the buttons are, but where the brains themselves are) - we look for a microswitch with 6 positions. Near the first microswitch it is written on the board PASSWORD. Let's click. Next, we proceed as in the instructions, but there is no need to enter the password for the service mode.

#9998xx#1* where xx is your apartment number.

After that we try the call - it should work.

#999 enter service mode, after that it should beep

8 command to change the apartment calling mode - it should beep again

x or xx or xxx apartment number followed by #

1 - enable * exit service mode.

After this, return the password microswitch back!

This is how we brought the people's property back to work.

Right now representatives of the mafia-intercom structures will come out and start saying - “All sorts of people like that are preventing people from working normally and earning money!”

The article is intended for those suffering from the arbitrariness of the intercom mafia.

For those on the armored train, let me remind you that I was forced to do this.

When our intercom was turned off, a snowstorm had just begun and the children could not get home from school. Not everyone has keys, and why should a child carry a key if there is someone at home? (extra-profitable key business, by the way, is a separate conversation)

And besides, no one wants to work anymore, they only know how to collect money. And a ruble a year from the entrance is very good. I want that too. For example, 10 houses with 6 entrances - 60 entrances, 0000 rubles per year, divide by 12 months and have a monthly salary without doing practically anything. What? Taxes? What taxes? Who needs it? Residents? Forget it. Pure non-white salary. Well, of course, something will break, but 10 houses is not a lot. Or better yet, 20 houses. 🙂 And residents still pay for intercoms broken by vandals. Otherwise, there is rarely anything that breaks.

Our story does not end here.

So, we turned on the intercom and notified the office that we were breaking the contract with them. We made an official complaint and wanted to take it to their office. However, the house that appeared in the contract at THEIR address did not exist! They called - we want to find you - oh, we’re not there right now, in short, they came themselves and they were solemnly presented with a claim.

After that, a week later, in broad daylight, a three-letter word like this appeared on the door of our entrance: big size, which was already difficult to read. It was applied with spray paint.

Another block later (as if it was time to collect money - but we don’t pay) an attempt was made to steal the intercom unit and half of the wires had already been cut off, but bad luck, by pulling the wire they shortened a phase in the panel, so that even the neighbors jumped out (a special note for the neighbors’ vigilance thank you - the intercom remained in place). The wires were restored and the unit was hidden in an iron box with a lock.

By that time, we had already reached some agreement with the police officers, who promised to help in case of problems. But the problems seemed to end there. (ugh ugh ugh...)

Almost finished. The following winter, the VIZIT call block began to malfunction in cold weather (when it was degrees or below) - the call either did not go through at all - the beeping of an error was heard, or they ended up in another apartment. Moreover, the keys opened the door without any problems. From which it was concluded that the calling unit needed to be changed.

An attempt to buy a visit calling unit in my hometown was unsuccessful - they simply were not sold. Well, that’s exactly what they say: yes, there is such a thing, but we don’t sell it. However, I managed to buy the keys for 50 rubles - and it’s still inexpensive. Each key to the visitor intercom has its own individual code and this code is remembered by the unit that is in your entrance. You can register your key for at least 100 of these intercoms and it will open all of them until sclerosis sets in.

So - I started looking on the Internet - where can I buy a call block. I found an email on the domofon ru website and first wrote to them by mail. They didn't really answer anything. I called. They say - come and buy! We say we don’t send anywhere and we don’t have any delivery throughout the country. Why should I go to Moscow because of a block that costs 1200 rubles? It's far from us.

Further searches led to the website telecamera.ru, where delivery throughout the country is available and payment is convenient. An Internet search using the words “scam” or “scam” in relation to the site telecamera.ru did not yield anything. This gave me hope that the company was serious. It was worth the money - VIZIT call block BVD-311R (1170 rubles) + 5 keys in reserve (5 x 20 rubles = 100 rubles) + EMS delivery (570 rubles) = 1840 rubles.

This amount was transferred via payment system qiwi, and as I understand it, without interest. Although maybe I misunderstood something, amounts over 500 rubles fall to the Qiwi wallet without deduction of interest. Telecamera.ru confirmed receipt of the money and later provided the tracking number to track the parcel via the Internet. The parcel was received 2 weeks after payment, and they called me from the post office and asked if I was at home (they had to bring it home and hand it over). However, I was at work, so I then picked up the parcel myself. Everything arrived intact. I'll install it soon.

To be continued (probably).

Here they asked me in the comments about the BUD-302M - they say it doesn’t have a password switch.

It's useful to look at the documentation.

Let's go to the website intercom ru,

Download the pdf file.

Well, as we see, there is no password switch, but there is a WORK/PRG jumper

Here it is in the picture below -

Well, if you put it in PRG mode, it will stop asking you for a password.

And to turn on the apartment we do as written below -

#999 (2 beeps) 2 (1 beep) - entered service mode.

Here I was repeatedly corrected in the comments that it is correct to enter the service mode through one.

That is, #999 (peak peak) 1 (peak) and entered the service mode. I don’t have such an intercom - try it yourself and see how it works.

8 (1 time beeps) APARTMENT NUMBER # (1 time beeps) - here, if the apartment is 3-digit, then # does not need to be entered.

1 (2 beeps) that's it, the apartment is turned on

* (asterisk – exit service mode)

DON'T FORGET TO PUT THE JUMPER BACK! BACK! Otherwise, the evil intercom operators who have returned will understand that someone was digging around and will come up with a new dirty trick for you.

110 comments

Thanks for the story! very informative.

I have always been skeptical about intercom companies, but now I have only strengthened my views.

At our entrance there is a Metakom intercom, also, unfortunately, without backlight.

We have the same situation - our apartment was undeservedly disconnected. I read your message and decided to try connecting my apartment.

I opened the intercom - VIZIT BUD-302M and the switching unit BK-30, but I didn’t find a 6-position microswitch there, apparently I misunderstood something.

Please write where to look for this microswitch.

Well, in general, to connect the BUD-302M intercom, I would proceed like this:

We go to the intercom website ru, there

Call and control units 300 series,

Additional technical information,

Download the pdf file.

If it doesn’t open, install a program that opens it - acrobat reader or better PDF-XChange PDF Viewer, otherwise acrobat always turns out to be so full of holes that a lot of viruses get onto the computer through it.

And now we read on page 15 - entering the service settings mode.

in short, I added the main article below - read it.

I read it, checked it - it works! Thank you very much man. / Monthly fee for intercom - money for nothing!

Thank you for the article! Just a week ago we found ourselves in the same situation - the office offered to renew the contract and pay for a year at once, we hesitated, and please, two days after the offer - the buttons work, but the keys do not. A suspicion immediately arose that this could not have happened without the intercom boys. Now I am sure of this for sure. But the money had already been given, and the intercom started working again.

We will be smarter from now on.

If you butt heads with them, then think in advance about how to protect yourself from theft of the intercom by the installers themselves.

You can even quietly cut off the password and turn on the apartments and pretend that this is what happened, but then they can also take any measures, remove the block and that’s it.

First, read the contract thoroughly to ensure that the relationship is severed.

Or everything should be locked and video surveillance at the entrance... but this is expensive and a lot of fuss.

I agree with the author, everything is correct. I worked as a servant for about 5 years. I’m fed up with unfair competition! Other people’s “masters” broke intercoms, stole locks and door closers. Many intercoms have a so-called “universal access procedure” and damaging the intercom settings is a matter of 1 minute .I had to understand the programs and methods of storing information in intercoms from Reichmann Reinmann Philman Sifral Techcom. Ask me how I can, I will help.

entrance to service menu(BUD-302) #999 1, not #999 2. #999 2 is the entrance to the system menu.

Let's say to connect an apartment - #apartment number # 1-to connect, 0-to disconnect, everything works.

Handsome... I'll turn on my apartment today

Do I have a question for you?

And if vandals break the door......the door closer or the door hinge breaks off or magnetic lock will they spoil it? In this situation, repairs will be much more expensive.

And your monthly payment is your insurance fund for unforeseen events.

As for the disconnected apartment devices, this is simply a forced measure by the intercom operators themselves to encourage people to pay the abbreviation fee.

Sincerely, Alexander.

I don’t know about you, but in our agreement about such things it was written that it is paid OUT OF THE POCKET OF THE RESIDENTS. Only it is culturally written there.

I agree that you have to pay for the service. However, if you read my story in detail, you should understand that in this case there was nothing to pay for.

When they break the door closer, then collect from everyone. But I don’t want to just pay when prices are rising exponentially - thank you, I don’t want to.

Thanks a lot. Everything works gee gee. VERY USEFUL INFO, special respect to the admin. THANKS A LOT.

It’s so good that there are still such principled people. After all, we all don’t want to waste our time on various situations. But we encourage all these offices to have us. I have a lot of respect for people. who achieve their goal. After all, it’s not even about the money. It’s evil. because these companies think that without them there is no one to replace them.

Intercom Metakom 2003.1/2 4TM. From the store, the Call Block does not see the switch. We assembled the connection diagram separately on the table. Still can't see. We tried to short-circuit the commutato. The call block does not see the short circuit. Constantly gives Er6 (line break) Help.

Sorry, I'm not an intercom specialist at all. If you read the article, you should have understood. And even more so in a meta way - this is the first time I’ve heard... or the second...

I have an intercom BUD-301. What am I doing wrong to turn on the AVR? I follow your instructions - after 8 it fails. First, having de-energized the unit, I put the jumper in the PRG mode position, turn on the power, then. #999 (2 peaks) 8-failure immediately. I'm trying #999(2)1(1pik)8XX(apartment)#already-failure.

Tell me what to do

Sergey, there are some misunderstandings. You are sure? The BUD-301 should have a password written on the board, and the PRG seems to be the same as the BUD-302, but it has completely different buttons to press. There 999+2 is just an entrance to the service, and then 8 and something else... read the file BUD-302M.pdf

Is there an indicator on the remote control? Writes what?

Thank you for the answer! Probably we have Ukrainian specifics in Sevastopol! Model 301, but there is just a jumper!! People still don’t have it. I’ll go try the second option...

Connected the apartment. Thanks for the advice, but I did it a little differently -

#XX(room apartment)#1-* -but this is without moving the jumper!

Thanks for the comment, the community will find it useful!

Lucky. The password is set to the factory default and has not been changed.

Is it possible to turn on the apartment not through the “brains”, after all, intercom operators turn it on through a panel with buttons?

The panel with the buttons is connected to the brains, this was done so that there are fewer wires leading from the door to the floors. The brains are in one place, and the buttons are taken out and sealed.

Thank you very much, everything worked out on 301m.

Thank you very much for the connection information! Everything worked. Tell me what to do if the intercom stops working (BUD-302) and does not respond to either the key or the apartment dialing - I turn off the power for an hour and everything starts working, and the next morning everything starts again

Freezes... probably a power problem. I think first you need to change the electrolytic capacitor in the power supply (it may be swollen or dry). If it doesn’t help, it’s probably easier to replace the entire unit, but to avoid reprogramming, swap the chip from the old one. The keypad is apparently not to blame here.

Thanks for the tip - I'll try it!

Works 100%. These air sellers are already fed up.

(Tell me for what purpose the fee is taken? For the purpose overhaul failure. So as not to fail too much. Ostap Bender)

Greetings. We disconnected the apartment from the Metakom MK20-tm intercom. I called for a replacement phone, they didn’t come, they were rude when I called. Stopped paying. Disconnected. Help me connect the block. A panel with apartment numbers right away.

Sorry, I'm not special in metacoms. I’m not a specialist at all - but it got stuck and I had to figure it out. It’s easier to burn it with a piezo lighter into the key sensor so that they suffer (more than once) or turn it off in the switchboard altogether. Well, or google and find what and how.

Ok Thank you))) I'll go to sleep)))

Hi all. The problem is this: they installed a metacom intercom, it was free for 3 months. Yesterday I came home and the intercom was turned off and the lights weren’t on, but there were no receipts in the box for payment. Maybe someone knows how to turn it on while we figure out the payment. By the way, there is power in the socket going to the intercom. We can use any button.

The situation you described is exactly our situation. I was disconnected back in 2010. I don't use 2g anymore. This doesn’t bother me too much, because I live on the 1st floor and I’ll always open it. But thank you very much for the idea itself. It will be needed by those who live on the upper floors. And intercom companies have gone completely crazy. I paid them for the services previously provided and wrote an official letter in which I said that I no longer needed their services. No, they still continue to charge me, although the call button has not worked for me for a long time - it was turned off immediately. The “debt” has already accumulated more than 1200 rubles. Well, to hell with them - I sent them an official registered letter - they refused to receive it. I keep it in case of a trial - according to the consumer protection law, the consumer has the right to terminate the contract at any time by paying for previously provided services. And they fool us, pressuring us that “the agreement was a collective one, so you can only break it with the whole entrance.” What nonsense? This is not even mutual responsibility, but it turns out to be some kind of bullshit!

The story is true. Well done. Respect and respect. You yourself call yourself an “intercom operator” with experience. But I don’t accept subscription fees. There is another option to conclude a one-time service agreement. If there is a breakdown, they will come and fix it. True, payment is a pain in the ass. Each time, split 500 rubles for a challenge among everyone and collect money. But no one will disconnect apartments and steal panels. and so everything is true, it’s not very often that visitor intercoms break down. And if the residents themselves (mostly youngsters, bored by landing) if the button is not torn out by the roots, it will serve you faithfully long years! And don’t put a stone under the door in cold weather; door closers really don’t like this. Good luck everyone!

Thank you very much for the sensible advice.

The intercom malfunctioned when it was colder than degrees. There weren’t many such days and not all apartments were affected by glitches. In general, it gets down to about 30 degrees below zero; about 3 years ago it was -37. Usually there are frosts of 25-28 for several days in January-February.

Dear administrator, thank you for the article, it’s very useful, but I just can’t understand where the jumper is located on the BUD-301K diagram, please tell me, there are similar markings xp1, xp2, xp5

I took it apart and immediately understood everything)

I moved the ECU jumper, I press #999, two beeps, I press button 2, three sounds, I couldn’t find anything in the instructions. Tell me what the hell this is.

I can’t do something, how can I do something wrong with it, someone please tell me

I have BUD302

Sorry, the seams get worse over time... download the instructions, try it. Vizit are well written.

I'll tell you my story. We have had an intercom at the entrance for two and a half years. They paid 3-4 months in advance. And somehow they forgot to pay. As required by the contract, we were disconnected after 2 months of delay, although the bitches could have called home phone. They have it written down against the apartment number. I come to the cashier and think I’ll pay (the grandmother is sitting there accepting payments). And we have two apartments in this entrance. Both are disabled. I was going to pay for two months of delay, but for another month after the shutdown and calling a technician to one address was not part of my plans. As a result, she counted 30 + 30 = 60 debt + 30 after disconnection + 100 call the master. And this must be multiplied by two. As a result, 380 rubles. This was at the end of 2011. The story didn't end there. And then the other day we decided to connect the intercom after all. What the hell would I give for 2011 completely in the place of challenge. But no, it turns out that I also have to pay for the whole of 2012 for running to the door and opening it. As a result, the amount they got for 2011 was 120 + 360 for 2012 + 100 for calling a specialist = 580 and multiplied by two. I did not sign the contract for 2012. Now I’ll start convincing the residents of our entrance to break the contract with them. I looked at prices on websites for the cost of intercoms. In short, you can change the intercom every year for the money that we pay per year.

Thanks for the story. Once again I am convinced that everything in our country is screwed up.

They seem to have left us behind (ugh ugh ugh).

Some of my friends would also be happy to pay, but they don’t know where, their apartment is constantly being cut off, they cut off the password, then turn their apartment and the password switch back on. And then they spat and entered a code to open the entrance. They don't use the key at all.

Good afternoon. Please tell me how to connect the apartment intercom VISIT BPD 18/12 1-1? I couldn't find any jumpers or switches.

Sorry, I'm not a pro. Try downloading the documentation from the Intercom ru website

Good afternoon, please tell me what I’m doing wrong - I dial #999 it beeps 2 times, then 2 beeps 3 times, and when I dial 8 it doesn’t beep at all and naturally I can’t enter the apartment number any further (4)

I don’t understand - what block do you have?

At ECU 301, after entering the service mode, two (2) is a command for setting individual codes for apartments.

But BUD302 has some nuances. According to the instructions I found, there is an entrance to the service mode *999 peak 2 peak. And people corrected me in the comments that *999 peak 1 peak is correct.

Well, in short, if you disabled the password on block 301 with a jumper, you need to do this -

#999 peak 8 (command for mode on/off apartments) peak APARTMENT NUMBER # peak 1 (turn on apartment) peak peak * (exit service mode).

#999 peak peak 1 peak 8 (command for on/off mode of apartments) peak APARTMENT NUMBER # (here if the apartment is 3-digit, then # does not need to be entered.) peak

1 (turn on the apartment) peak peak * (exit service mode).

Thank you, it worked. Block 302 did this - turned off the power to the block, moved the jumper, turned on the power, then #999 peak peak 1 here I beeped 3 times, which confused me before and I left the menu, then everything was as you wrote 8 peak apartment number # peak 1 peak peak * May be useful to someone

In short, everything beeps three times but is programmed normally

Perhaps some other modification...

how to insert the jumper correctly? close the middle one with the PRG?

I have a block: BUD-301M. I tried EVERYTHING possible according to the instructions. Nothing works...

Everything seems to be written clearly, but when it comes to the intercom it turns out to be some kind of crap. The block costs 301M. As described above, we set switch 1 on the block, go to the block and as described #999-8-apartment number-#1* and as a result, the apartment was turned off and turned off. The most interesting thing is that I am already doing this procedure for the second time. The first time I worked for a day, and then everything went back to normal. Maybe I'm doing something wrong. Maybe switch 1 should be set with the power off? Help PLEASE

Damn, I'm not an expert in this. I got hooked and started delving into it, but right now I don’t remember exactly what and how. Sorry... and over time, not very well.

Thanks a lot. Well done, clear and to the point.

Thank you Super everything worked out for our calling unit – VIZIT BVD-311R

the intercom itself is VIZIT BUD-301M now, I will try to persuade my neighbors to refuse their services.

I just can't find the control unit. Power supply unit BPD 18/and switching unit BK-100. I don’t understand where the control unit was hidden. 🙁

Well, wires should go there from the switching unit...

Many thanks to Adminu for the information and thanks to Sergei for

Many have encountered this problem when you come home after a working day, put the key from the intercom to the door lock, and in response an error is displayed on the screen and the door does not open. This means that your intercom has been turned off for non-payment, and now the question arises: how to connect this device yourself?

For what reasons is it disabled?

The intercom may be faulty for several reasons, among the most common:

disconnecting your apartment from the intercom system;
your key would be deleted from the device memory;
technical breakdowns, malfunctions, incorrect operation of the system.

Let us consider in more detail how and for what reasons services disconnect residents from the intercom system.

The most common brands of intercom are Visit, Metacom, Digital, Factorial.

On the intercom display you will need to enter a series of combinations in sequence:

We enter a hash and three nines, after which a signal will sound from the device and “1_2” will be displayed.
You must click on the unit, thereby you will enter the service installation mode.
“P_SE” will appear on the monitor.
After this, we enter the “on/off” mode, to do this you need to press the number 8. “SE_8” will appear on the monitor, it will beep and “A_” will appear on the screen.
Then enter the number of the required apartment.
Press # if the apartment number is one or two digits.
1 activates the apartment call, the intercom will beep twice, and “ON” will appear on the monitor.
Press * to save the settings.

As a result of your work, you should get the following combination #9991800#1*.

What to do when the key doesn't work

Another reason that you cannot open the entrance door is deleting the key from the intercom memory. This situation can be corrected in two ways:

Take a key from your neighbors and simply make a duplicate for yourself and your family. It is not necessary to carry out this procedure specifically at the company servicing your home; there are enough organizations in the city that provide these services. The main advantage of this method is that your key will no longer be blocked.
Renew your key in the intercom memory, but to do this you need to provide access to the intercom control unit.

Whichever method you choose, you will have to open the ECU and switch the toggle switch to “PRG” mode. After this, you need to dial the following combinations on the intercom dial:

#999, a beep will sound.
Press 1, a signal sounds.
Then we dial 3, after the signal we enter the apartment number.
Finally, press the grille.

After you have completed all the manipulations and pressed the pound key, the last beep will sound. This will mean that the intercom is ready to accept the new key and save it in its memory. If instead of one signal there are four sounds, and FULL is displayed on the monitor, it means that the device needs to clear the memory.

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