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general information about the portal and Multiscreen service

General questions about the portal

Why do you need a portal, everything is free on the Internet?

Entertainment portal Interactive TV created for those who understand quality content and want to have access to their favorite movies and games anywhere and anytime while on the premises Russian Federation. The portal contains a huge collection of films from leading Western and Russian film studios. For Subscribers of PJSC Rostelecom, the portal provides the opportunity to watch the best TV series, shows, programs and films using their credentials from the Internet access service or Interactive Television.

How to make a purchase? How can I pay for the goods?

To pay for purchases, you need to link one of the Rostelecom services: Home Internet or Interactive TV. To do this, when purchasing content, you will be asked to enter your login and password for your Online account. The binding procedure is performed only once. All further purchases will take place in one or two clicks, and funds will be debited from your personal account.

If you are not a subscriber of Onalym Rostelecom, you need to select the item “I am not a Rostelecom subscriber” in the list of services for linking window. Next, just wait until your virtual personal account is created. It will take no more than a minute. After creating an account, you will need to top it up. To do this, click the “Top up account” button, enter the payment amount and details bank card. By topping up your account, you will be able to purchase content.

How to subscribe?

A subscription can be issued in the “My” section of the portal in the drop-down list at the bottom “Manage Subscriptions”, where all types of subscriptions available on the portal are presented. Products that are part of a subscription also have a Subscribe button.

How to watch free channels?

To watch free channels, you will need to go to the TV online section on the portal. Please note that free channels are available without registration.

Subscription Questions

What is a subscription?

Access to a content package for a fee for a specified period of time. Playing content via subscription is only possible within the streaming portal. Subscription validity period 30 calendar days from the exact time of its activation.

How to subscribe?

A subscription can be issued in the “My/Subscriptions” section of the portal, where all types of subscriptions available on the portal are presented. Also, on the content cards that are included in the subscription, there is a “Subscribe” button.

If I have a subscription, can I download content for free?

No, a subscription only allows for unlimited viewing/listening of content on-line and synchronization with applications.

What is automatic subscription renewal?

The subscription period is 30 days from the start of activation. Activation occurs in the “My/Subscriptions” section, as well as on any content card (a content card is considered to be a page where a video or game is presented) by clicking the “Subscribe” button. Subscription automatically renews for the next 30 days, subject to availability Money on the Visitor's account. If there are insufficient funds in the Visitor's account, the subscription expires 30 days after its activation.

How to unsubscribe?

You can view the subscription expiration date in the “My/Subscriptions” section.

Is it possible to subscribe for less than a month?

No, the subscription is for a month.

Account linking

Is it possible to pay with plastic card without linking your personal account?

To pay for purchases, you need to link to one of Rostelecom’s services: Internet or Interactive TV. To do this, when purchasing content, you will be asked to enter your login and password for your Online account. The binding procedure is performed only once. All further purchases will take place in one or two clicks, and funds will be debited from your personal account.

An error occurs when trying to bind to the Internet Digital TV service portal. Writes "invalid data".

Check that the data you provide is correct; you need to enter your login and password for your Online account. If the problem persists, contact technical support.

There was an error when entering data for the Interactive TV service, although I was entering data from the set-top box.

It is necessary to check the correctness of the specified data; you need to enter activation data from the set-top box. The number and activation code are indicated with reverse side set-top box, as well as in the SMS notification received after connecting the service with the set-top box activation data. If the problem persists, contact Online technical support.

Registration

How to register using e-mail?

Click on the “Login” button located in the upper right corner of the portal. Select the registration method using Email. Please provide a real address Email, which you have access to and follow the instructions in the letter that will be sent to you by email.

I don't have an email and don't want to create one. How to register?

In this case, the portal provides a registration method: through an account social network.

How to register via social media net?

Click on the “Login” button located in the upper right corner of the portal. Select the registration method: through a social network account. You will need to provide a login and password for your account and allow the portal Interactive TV access to your data.

IMPORTANT! Portal Interactive TV does not store your social network credentials.

TV online: SmartTV

Is it possible to use a portal account to log in to SmartTV?

No. You must use the number and activation code of the set-top box of the connected Interactive TV service. For details about the "Multiscreen" section, see the website /tv/ - section "How to connect Interactive TV" - Subscriber's Handbook (pages 43-46).

How to subscribe?

On which TVs is the Interactive TV app available?

For normal operation TV models (LG/Samsung) with Smart function TV older than 2012 and SDK version 02.02.001 or higher. Earlier versions do not support the mechanism of in-app purchases and the operation of the encryption system.

Why does the cost of subscription to a package of channels and films differ in comparison with the Interactive TV portal?

The differences are due to the fact that sales platforms GooglePlay, AppStore, LG take their commission from each sale in the amount of 30%. This is world practice.

Broadcasting problems.

An error has occurred.

TV online: Android / iPad

Where can I download the application?

You need to go to the Play Market (play.google.com) / AppStore, enter zabava in the search, click “Install”. When you first start, accept the offer. Then select the “Interactive TV Subscriber” tab and fill out the registration form and click “Login”. As a login, you must indicate the number and activation code from the TV set-top box, which is indicated on the back of the set-top box.

Can I use a portal account to log in to the application?

Where is my purchase information stored?

You can find paid content in the My - Purchase history (movies) or My - Subscriptions section.

Broadcasting problems.

If you have problems with broadcasting, you need to check your network connection and view the content through your set-top box.

An error has occurred.

If errors occur, contact Online technical support.

TV online: portal Interactive TV

Questions about the service: how much does it cost, how is it charged, how many channels are available.

A complete list of channels for each package and their cost can be found on the portal website here.

In what quality are the channels broadcast?

The Internet connection speed must be at least 5 Mbit/s for normal image quality.

All channels are broadcast in SD quality. Some channels are in HD format.

Bitrate - adaptive: 400, 800, 1000 kbit/s.

How to unsubscribe from a channel package?

Cancellation of the main subscription to the channel package is tantamount to refusal of the service. To refuse additional packages for which you have a subscription, on the portal in the “My” - “Manage Subscriptions” section, opposite the package of interest, click the “Unsubscribe” button.

Why is there constant buffering?

Typically, buffering is associated with a busy network channel due to downloading a large volume of files. We recommend: use an alternative browser, unload the Internet channel and view the content again.

Black screen instead of an image, what should I do?

To view you must use latest version browser Mozilla Firefox or Google Chrome, IE (versions 9-10) and install the WideVine plugin.

To install the WideVine plugin, follow the link: http://tools.google.com/dlpage/widevine and click on the Install now button. After downloading, the plugin must be launched by clicking on the appropriate button. Play the content after installing the plugin by clicking on the Play button.

An error has occurred.

If errors occur, contact Online technical support.

Finance: Payment issues, clarification on write-offs

Accruals are received from the portal every month. What it is?

Accruals are displayed as “Fun Portal” in the Online subscriber’s Personal Account if the service is authorized.

How to make a payment on the portal?

To pay for purchases, you need to link to one of Rostelecom’s services: Internet or Interactive TV. To do this, when purchasing content, you will be asked to enter data from the service. The binding procedure is performed only once. All further purchases will take place in one or two clicks. By topping up your account, you will be able to purchase content.

Antiviruses

How does a subscription work?

The subscription is based on the principle of direct debiting of funds. After subscribing, every 30 calendar days, starting from the date of subscription, an amount equal to the cost of the subscription will be debited from your personal account.

Why was there a double write-off in one month?

This can happen if there are 30 or 31 days in a month. For example, your subscription was renewed on the 1st and 30th. There is no need to worry, since the next month of using the service is already considered paid for.

How to install antivirus?

Option #1: Kaspersky. The key to your antivirus can be found in the “My” - “Manage Subscriptions” section. Log in to the portal using your account, hover over the My section. From the drop-down menu, select Subscriptions. Next, click on the “Antivirus Subscriptions” menu. Find your active antivirus subscription. Click the "Download" button.

Option #2: Dr.Web. You can download the program installation file in the My purchases section. Log in to the portal using your account, hover over the My section. From the drop-down menu, select Purchase History.

Where can I get an antivirus key?

You must log in to the ZABAVA.ru portal. Go to the “Manage Subscriptions” section (hover the cursor over My, the “Manage Subscriptions” item will be at the very end of the drop-down list).

Find the antivirus you need.

The key is written in the “Activation code” field:

I subscribed, but the key did not arrive in the mail. What to do?

After you have paid for the purchase, you will be able to instantly receive a link to download the distribution and an activation key (antiviruses). If for some reason you have not received the key within 24 hours, you can contact the portal’s technical support service by writing in the form feedback http://rt.ru/#feedback or by calling toll-free 8-800-51-000-51.

How to remove an antivirus key?

In the main program window, click on “Manage subscriptions”. Find the line “License number” and click on the red cross. In the window that appears, click on the “Remove license” button. Next, you need to click on the “Activate the program” button. Enter the key (located in the “My” - “Manage Subscriptions” section). Click "Next". Uncheck all the boxes and click “Next”.

I want to reinstall the antivirus, how to do this?

If you have an antivirus Kaspersky- to reinstall the antivirus, do the following: Remove the installed antivirus from the computer. You can download the utility to remove the previous version of the antivirus from the link: media.kaspersky.com/utilities/consumerutilities/kavremover.exe.

Launch the utility, enter the numbers from the picture and click on the “Delete” button. Reboot your PC when requested.

If you have Dr.Web antivirus, to reinstall the antivirus, do the following:

Remove the installed antivirus using a special uninstall utility, it can be found at the following link:

After downloading, run the utility, enter the numbers from the picture, click delete, restart the PC as required.

After booting the computer, you need to log in to the portal, go to “My” - “Manage subscriptions”. Select Dr.Web anti-virus, click on the “Download” button and wait until the distribution completes downloading. After downloading, you need to install the antivirus, following the program prompts. For Dr.Web antivirus - You don’t need to enter the key, it’s built into the distribution!

The antivirus reports that the antivirus databases are out of date. What to do?

If your subscription has not expired, you need to connect your computer to the Internet and your antivirus will be updated automatically. If the subscription period has expired, you need to top up your personal account. To do this, click the “Top up account” button, enter the payment amount and bank card details. After replenishing your account with an amount equal to the subscription cost, renewal will occur automatically.

How to update your subscription status?

Go to the “My” menu, click on “Manage subscriptions”. Click on the “Update subscription status” button. Uncheck all the boxes and click “Next” - the subscription will be renewed.

In the window that appears, select “I Agree.”

Your subscription will be suspended.

How to completely remove antivirus?

If you have Kaspersky anti-virus, to remove the anti-virus, do the following: Use a special uninstall utility, it can be found at the link: media.kaspersky.com/utilities/consumerutilities/kavremover.exe. Run the utility, enter the numbers from the picture and click on the “Delete” button, restart the PC upon request.

If you have Dr.Web antivirus, to remove the antivirus, do the following: Use a special removal utility, it can be found at the link: http://ftp.drweb.com/pub/drweb/tools/drw_remover.old_sign.exe. After downloading the utility, run the utility - enter the numbers from the picture, then click “Delete”, restart the PC upon request.

What is a trial period, how long does it last and what happens after it ends?

The trial period is a trial period during which you are provided with free full version programs. The duration of the trial period is 30 days from the date of subscription activation. At the end of the trial period, unless you pause your subscription, it will be renewed for a fee at the standard price of the antivirus program for which you used the trial period.

Antivirus: Kaspersky Safe Kids

Description:

This is a service that allows you to monitor a child’s behavior: filtering Internet traffic, prohibiting access to dangerous Internet content, monitoring location, limiting the time of use of electronic devices and access to the Internet.

Help in raising a modern child. Find out if your child has problems with friends. Keep an eye on his Facebook posts. Teach your children not to spend all their time looking at screens. Limit the time you use the Internet and devices. Set a perimeter where he should be during a certain period of time, and get notified if the child leaves it. Find out about your child's interests by what information he looks for on the Internet. This way you can understand him better and help him avoid trouble.

Find out the cost of subscription on the website. Significant savings with an annual subscription.

Peculiarities:

1. Is it possible to select the interface language regardless of the region in which the Kaspersky Safe Kids service was purchased and activated?

The product interface language depends on the features of service support in different countries and regions. Unless otherwise specified, the language of the country where the service was purchased and activated is generally used.

For example, if the service was purchased in Germany, the user interface will be in German. In countries where there are several state languages, users can choose one of them during service installation. In addition, Kaspersky Lab products are additionally provided with an English-language interface. Please contact your local support team for exceptions.

For any questions, please contact our international support team, available at .

2. How many devices can Kaspersky Safe Kids service be installed on?

The service can be installed on all devices in your family (without limiting the number). Remember that all devices must be connected to the same account My Kaspersky.

3. Do I need to activate the Kaspersky Safe Kids service after installation?

To access the functions included in the service, you first need to open the My Kaspersky portal at , to register an account from which you can manage all Kaspersky Lab security products.

If you have already created a My Kaspersky account, you can proceed to the next step.

After installing the service on devices, you must perform the following steps:

Create a separate profile for each child: indicate his name, year of birth and select an avatar;

The service automatically creates settings that determine the child’s use of the Internet, devices and programs depending on his age. To change settings, follow these steps:

To control activity on the Internet, go to the “Rules” - “Internet” section;
To control the use of programs, go to the section “Rules” - “Programs”;
To control the use of devices, go to the section “Rules” - “Time of use”.

Then change the settings to suit your needs and preferences.

To set up the permitted perimeter for the safety of your child, go to the “Rules” - “Where is my child” section and set the boundaries of the permitted perimeter.

4. During installation of the Kaspersky Safe Kids service on Windows computer The installer recommends disabling parental control in Kaspersky Lab security software. Why is this necessary?

This product is compatible with the following Kaspersky Lab products for home computers: KAV/KIS 2015 MR2; KTS 2015 MR1; 2016 line. If you have a previous version of the product installed, compatibility with Kaspersky Safe Kids is not guaranteed.

In the above versions of Kaspersky Lab security programs, parental controls will work in parallel with the Kaspersky Safe Kids service.

5. Do I need to uninstall third-party antivirus products before installing Kaspersky Safe Kids?

The service is compatible with the following antivirus and internet security products:

Avast 2015 Free Antivirus;
Norton Security 2015;
Dr.Web anti-virus for Windows, version 10;
McAfee Internet Security (version available at ;
AVG AntiVirus 2015;
Kaspersky Lab products for home computers (KAV/KIS 2015 MR2; KTS 2015 MR1; 2016 line).

The database of compatible programs is regularly updated to take into account the release of new versions of third-party products.

In some cases, to avoid compatibility issues, it is recommended to manually remove all third-party solutions installed on devices or use by special means for removal, available on the providers' websites.

6. What is the validity period of the Kaspersky Safe Kids license?

The license is valid for 1 year. The license period for all devices is calculated from the moment the activation code is entered on the first device.

After the license expires, a free version of the Kaspersky Safe Kids service will be available until you renew the license.

When renewing an expired license in the same My Kaspersky account, the current profile settings are retained.

7. How to renew the license for Kaspersky Safe Kids?

The product license is renewed automatically every billing period.

8. How many children are covered by one license?

One license allows you to protect all your children (without limit on the number). For each child, you can create a separate profile with age-appropriate settings.

All children's profiles must be connected to the same My Kaspersky account.

9. Where can I find information about the active Kaspersky Safe Kids license?

Open the “Licensing” section by logging into the My Kaspersky portal using your account. It provides information about all your current licenses for Kaspersky Lab products, including the license for Kaspersky Safe Kids. Click the Data button to display the following license details: activation code, license version, license expiration date, activation date, and number of days until expiration.

10. Will a license purchased in another country be valid?

Kaspersky Lab reserves the right to limit the validity of product activation codes and licenses to the geographic region in which the product is activated and used. This approach prevents illegal license resale and intellectual piracy, as well as the use of counterfeit licenses, and our customers are guaranteed to receive service and support throughout the life of the license.

Therefore, if you purchased a code intended for a specific country, it is possible that it will not work in another region.

How does interactive television work for providers? That's right, the signal first goes to the set-top box, which still needs to be connected to the Internet and properly configured to display a decent picture on the screen. What does the Rostelecom Online subsidiary offer?
You need to place the compact box in the slot of a modern TV, and that’s it! You will enjoy digital broadcasting and all the other delights - rewinding and stopping live broadcast, recording and settings for archiving the recording made on the company server. Comfortable? Certainly. So let's reveal all the secrets of a smart box called Telecard Online.

Contents of the article

1 What is the new online broadcasting format?
2 More information about setting up the module
3 How to activate the service?
4 Common problems and solutions
5 What does the provider offer?

What is the new online broadcasting format?

The telecommunications company operates in the Moscow region, that is, the coverage area extends to Moscow and the immediate Moscow region. But this does not in any way impair the viewing experience, a picture of the same quality will be broadcast both in the center of the capital and on the most remote outskirts, the signal strength does not decrease at all.

The company offers Muscovites to use digital broadcasting in a new way - through a special television module OnLime TeleCARD. Most modern television receivers are already equipped with a CI/CI+ connector. As a rule, along the front of the case there is a small recess just for connecting unique compact equipment according to the HDTV standard (high-frequency digital television).

After installing the module in the slot, the user will be able to independently adjust the display of the desired broadcast channels, and the signal will arrive via a regular television cable.

Some channels are broadcast in the original language, so advanced users will be able to view scientific and technical materials in a foreign language.

The signal is not compressed, and this factor affects the quality of the received picture - it is exactly the same as that sent by the service provider.

More information about setting up the module

You can purchase original equipment on the company’s website online at doping prices. But it is also freely available in many stores selling electronic goods. Online will ask only 3 thousand rubles for it, this is almost half the price than buying satellite separately special equipment with tuner.

And now it’s time for a story about how to set up an Online Telecard. Follow our instructions and you will definitely succeed:

Open the packaging box and carefully examine the device. Read the instructions for your television receiver. In some it can be installed on the front side, and in others on the back side, and it will not be able to fully enter there.

If you did everything correctly, you will see information about card initiation on the screen. This may take up to 10 minutes.

To set up digital channels, run a normal search on the receiver in the same way as you did before. Channels will be found either automatically, or this can be done in a manual search.

For control - Online frequency parameters - 306 MHz, module type - 64 QAM, activate the network channel search option. If you did everything correctly, then the NKS Info broadcasting grid will be displayed on the screen - the system’s help channel, click on the icon, and if you were able to get the information, then you have connected via the Online telecard to digital broadcasting.

Watching television channels of various topics in good quality without purchase additional equipment Available to Onlim digital television card holders. Users can independently configure OnLime TeleCard in personal account.

TVs that support CI or CI+ technology can be connected to digital television without purchasing a modem, using a compact card from the OnLime provider.

Using the OnLime TeleCARD, you can watch more than 100 channels of varying quality, including high-definition television with support for HD and 3D formats. Availability of digital channels is determined by the selected tariff plan, but a set-top box for watching interactive television will have to be purchased or rented additionally.

How it works

Access to watching TV programs can be obtained if the following conditions are met:

the building is connected to the OnLime network;
the TV is equipped with a DVB-C digital tuner that supports the MPEG-4 standard and CI* or CI+ interfaces;
purchased an OnLime TeleCard card;
The TV is connected to the mains and an antenna cable.

There is no need to purchase and configure external equipment for digital TV; just insert a compact module with a TV card into the TV connector. The price of the equipment includes subscription fee for the first month of using the service.

Characteristics

The Rostelecom OnLime TeleCARD smart card operates using SmarDTV technology, designed to provide pay television services using compact equipment without an external power adapter. The signal enters the room using an antenna cable. The TV card is configured and viewing is controlled using the remote control.

Depending on the chosen tariff and settings, the client has access to channels in both standard and high definition. The minimum package offers 60 TV channels, the maximum includes more than 200 channels. High definition channels are available in all tariffs.

SD channels standard defenition normal resolution

Standard quality is typical for the basic broadcast package, including the following channels:

First channel;
Confidence;
Russia channel package;
TV channel "Mir";
Belarus 24;
Deutsche Welle et al.

According to customer reviews, the standard quality of OnLime channels is higher than when viewing them using a collective antenna.

HD channels hight defenition high resolution 1920x1080

High quality viewing is available for news, sports and entertainment channels. All subscribers are given access to Russian information TV channels in HD quality, including Channel One, Russia 1, NTV and Russia Today.

When connecting at the maximum tariff in high quality you can watch sports channels, for example, all Match-TV and Eurosport programs. Depending on your preferences, you can choose Russian and foreign cinema of different genres or thematic broadcasting (programs about animals, a museum channel, hunting and fishing, etc.).

Services and services OnLime TeleCARD

In addition to watching TV channels, subscribers get access to the following services:

weekly program schedule on the TV screen (TV guide);
viewing brief information about the program you are viewing in a pop-up window;
selection of audio track;
watching TV programs in foreign languages.

Additional services are controlled using the TV remote control. The correspondence of the buttons on the remote control depends on the TV model; you can select the desired combinations using the instructions.

Coverage area

Satellite digital TV OnLime TeleCARD is available in Moscow and parts of the Moscow region. You can check whether an address falls within the service area on the official website or hotline provider.

Where to buy an OnLime TeleCard card from Rostelecom

You can purchase the OnLime digital TV set in the official online store of the provider and in the largest showrooms cellular communication and stores household appliances Moscow. M-Video, Svyaznoy and other retailers also sell equipment via the Internet with delivery.

When ordering equipment directly from OnLime, you can immediately purchase additional services, for example, access for several TVs in one apartment.

What is included

The set of equipment required for connection includes:

conditional access system module (CAM);
smart card;
installation and configuration instructions;
package of documents (contract, guarantee).

After purchasing the equipment, you can install it yourself, following the instructions included in the box. A visit to the company’s office to conclude an agreement is not required.

Instructions for installing OnLime TeleCARD on a TV, how to set up OnLime TV

You can install and configure the equipment yourself as follows:

Turn off the TV.
Install the card into the CAM module.
Insert the module into the TV until it stops.
Check the connection of the TV to the electrical network and antenna cable. Turn on TV.
Initialize the CAM module.
Set up digital channels using the instructions for the TV.

The procedure for installing the CAM module into the connector is described in the instructions for each TV model equipped with such a connector. Correctly inserted equipment will begin to initialize itself after connecting the antenna and turning on the TV.

If a Wi-Fi router is installed in the room, which acts as a base station for connecting wireless devices, access to digital television can be configured via Wi-Fi (if you have a digital decoder).

Digital channel tuning can be done automatically or manually. For manual configuration you will need the following parameters:

frequency 306 MHz;
symbol rate 6.875 Msym/sec;
modulation type 64 QAM.

After selecting the values, you need to start a network search and wait for the channels to be configured. After completing the setup, “NKS-Info” will appear in the channel list.

After installing and configuring the equipment, you need to activate your account. You can activate your account by calling the hotline or in your personal account on the OnLime website.

To register on the website you will need:

address where digital TV is connected;
subscriber's passport details;
Contact Information.

You can create a personal account and set up access to TV channels step by step, following the interactive prompts on the computer screen. Subscribers using wireless Internet access or other provider services can set up television in their personal account created when connecting to the first service. When connecting to television, a month of access is provided free of charge. In the future, you can change the tariff and connect new services in your personal account.

To configure the built-in DVB-C tuner to receive digital cable television programs, you must use the following parameters (selected in the TV menu):

Initial broadcast frequency - 298 MHz (298000 kHz);
A total of 16 transponders with a step of 8 mhz;
Symbol rate - 6875 Ksim/sec;
Modulation - 256 QAM.

These parameters are suitable for tuning based on the network search principle; if the TV does not support it, then you need to use a full search or select frequencies for manual tuning in megahertz: 298, 306, 314, 322, 330, 338, 346, 354, 362, 370, 378, 386, 394, 402, 410, 418.

Digital TV setup example

1. SAMSUNG TVs

Decoding of SAMSUNG TV models:

Country - Slovakia, Slovenia or Others;
Auto search for digital and analogue channels;
Source - Cable;
Search mode - Network.

General algorithms for setting up digital and analog channels for various models of SAMSUNG LCD TVs:

Click on enter the menu;
Select from the menu - “Channel” (icon “ Satellite antenna»);
Select - “Auto-tuning”;
Select - “Digital”, “Digital and Analog” or “Analog” (depending on the preferred television signal); Click - “Start”.

Detailed description of setting up digital channels on TVs trademark SAMSUNG starting from 2010:

In order to set up digital TV channels for the vast majority of SAMSUNG models, press the “Menu” button on the remote control, the TV menu will open in which you will need to select the “Channel” section (Satellite dish icon).
Make sure that the Cable option is selected in the Channel-Antenna menu
To select a country, go to the “Channel-Country” menu item. The TV will ask for a pin code, if you have not changed it, then enter 0000
To have the necessary DTV search parameters, make sure that the following settings are selected in the “Channel-Country” menu: Country -> Digital channel: Other; Analog channel: Eastern Europe
Open the “Channel-Cable Search Options” menu: Start frequency: 298 MHz (298000 kHz); Ending frequency: 418 MHz (418000 kHz); Baud rate: 6875 KS/s; Modulation 256 QAM;
Open the “Channel-Auto-Tuning” menu: Signal source: “Cable”; Channel type: “Digital and analogue.”; You choose the type of channels at your discretion; you can find only digital channels, or digital and analog, or only analog. Click "Next"; Search mode: “Network”.
Click "Next". Once the channel search is complete, click OK. After an automatic search, all digital channels existing on the cable network will be found. Only those broadcasting in unencrypted form will be shown. It is most convenient to remove the remaining channels.

Removing channels:

Open the “Channels-Channel Manager” menu or press the “CH LIST” button on the remote control.
Select the desired channel (or several, using the “C” (yellow) button on the remote control), press the “TOOLS” button on the remote control and select “Delete”.
After confirmation, the selected channel will be deleted.

Channel sorting:

To sort the channels, select the one you need (in the “Channel - Channel Manager” menu, or press the “CH LIST” button on the remote control), press the “C” button, then the “TOOLS” button, the “Sorting” menu and move it to the desired position place in order.
If you have a SMART TV: Look at the “smart hub” button on the remote control, click and select the channel icon, then see the list of channels, select editing in the upper right corner.

2. LG TVs

General algorithms for setting up digital and analog channels for various models of LG LCD TVs:

Press the button - “Menu”;
Select from the menu - “Options”;
Select - “Auto-tuning”;
Select a country - " Finland"; (possibly France, Switzerland, Sweden)
Select the signal source - “Cable”;
Select - “Digital”;
Click - “Search”.

Setup takes approximately 5-10 minutes.

Detailed description of setting up digital channels on LG TVs:

In order to set up high-definition digital TV channels on the vast majority of LG models, press the “Menu” button on the remote control, you will see the TV menu in which you will need to select the “Options” section.
Specify the country "Russia".
Go to the “Settings” menu, “Auto search” item and specify the method of connecting to the TV “Cable”.
In the window that opens, go to “Settings” and enter the following parameters: Search type: “Quick”; Frequency: 298000 (kHz); Speed characters: 6875; Modulation: 256 QAM; Network ID: auto.
If you did everything correctly and saved all the changed parameters, then during the search your channels will be detected.
Important feature LG TVs are “Automatic channel update” function. It must be disabled, otherwise the TV will periodically reset the channel list you have configured. To do this, go to “Digital cable settings - Channel auto update”: Off

Channel sorting:

To sort channels, select “Settings” -> “Auto search” -> “Cable” -> Uncheck (√) from “Auto numbering” -> “Run”. After setting up all channels, the necessary buttons will appear in the “Program Editor”.

3. SONY brand TVs

Since not all SONY models are equipped with a digital tuner for cable TV (DVB-C), you need to check the model of your SONY TV. Models equipped with a DVB-C tuner are marked KDL-**EX*** or KDL-**NX*** - for example KDL-2EX402R2, the first 3 letters in the model name (KDL) indicate that the TV is digital.” In models KLV-**BX***, etc. There are no DVB tuners.

General algorithms for setting up digital channels for various models of SONY LCD TVs:

Press the “MENU” button (for some models it is called “HOME” on the remote control remote control(hereinafter referred to as PDU). This button is usually of blue color;
Select the item “Settings”;
Find the “Digital Configuration” menu in the list of settings and enter it;
Select “Auto search for digital stations”;
A source selection window will open - select the TV connection type. Select "Cable";
In the scan type selection item, select the “Full Scan” mode.
Or by selecting the “Manual” item, enter: Frequency: 298 MHz (298000 kHz); Access code: "Auto"; Symbol rate: 6875.
Next, click “Start” and wait until the TV finishes searching for channels.

pay attention to bottom part on-screen menu of your TV. The bottom menu bar displays hints on which remote control buttons to perform certain actions in the TV menu.

4. PHILIPS brand TVs

Press the “Home” button on the remote control
Select “Search for channels”
Select “Reinstall channels”
Select the country “Germany”
Select “DVB-C cable”
In the list of operators, select “Others”
Press right on the remote control and select “Settings”
Set frequency scanning to “Full”
Set the transfer speed to “Manual”
Set the transfer speed to “6875”
We will turn on analogue channels only if they are needed
Click “Done”, return to the previous menu
Let's start the search

Alternative option

To set up a PHILIPS brand TV, first read back wall TV stickers, where separately for each tuner (DVB-T and DVB-C) there is a list of countries in which, according to PHILIPS, there is digital broadcasting (at the time of TV release, but if you update the firmware through their official website, then in This list may change in subsequent firmware versions). If Russia is not in the list, then select Slovakia, Slovenia or Others.

General algorithms for setting up digital channels for various models of PHILIPS LCD TVs:

Click on the icon - “House”;
Select - “Install”;
Select “Search for channels”;
Select - “Reinstall channels”;
Select - Country - Russia or Others. If Russia is not in the list, then select - Slovakia, Slovenia or Others;
Select digital mode - “Cable (DVB-C)”;
In the “Network frequency” line, enter the frequency - 298 MHz (298000 kHz);
In the “Transmission speed” line, enter the speed - 6875 Ks/s;
In the line “Scanning frequencies” - 256 QAM.

Setup takes approximately 5-10 minutes.

Detailed description of setting up digital channels on PHILIPS brand TVs:

Press the "Menu" button on the remote control;
In the TV menu that opens, select the “Configuration” section;
Select the "Install" tab;
After clicking the "OK" button, you will move to the second menu field, then go to the "Channel Settings" tab;
After clicking the “OK” button, the third part of the menu will open, where you need to select “Automatic”. installations";
Next you will see a message about updating the channel list. Click "Start";
Select "Reinstall channels";
In the “Country” section, you must select Russia, but if this country is not in the proposed list, then select Slovakia, Slovenia or Others;
Since you are connecting to digital television via a DVB-C cable network, you must select “Cable”;
Before you start searching for channels, select “Settings” to manually correct the search parameters;
Set the baud rate to manual mode. In the tab, change the transmission speed manually from the control panel to the desired one. In some TV models, the flow rate is indicated in the “Character 1” tab; “Character 2” is left at 0;
Now set the network frequency to manual mode and enter from the control panel:
Frequency: 298.00;
Data transfer rate: 6875 ks/s;
QAM: 256.
After clicking the “finish” tab, you will again be taken to the channel launch menu, now you can start scanning.

If you did everything correctly and saved all the changed parameters, then during the search your channels will be detected.

5. TVs of the PANASONIC brand

Setting up digital channels on PANASONIC brand TVs:

Option 1

Press the “Menu” button;
Select the item “Settings”;
In the window that appears, select “Menu analogue. settings";
In the window that appears, select “Add TV signal”;
In the table that opens, put a tick in the “DVB-C” line;
Click “Start auto-tuning”;
After searching for all digital channels, going to the main menu in the “Settings” item, the line “DVB-C setup menu” appears. By selecting this item, you can adjust the setting manually (set the frequency to 298 MHz (298,000 kHz) and speed to 6875 Ks/s).

The menu of your TV may differ from the model offered. In this case, you need to find tabs that are similar in meaning. If your TV asks for a search step, enter 8 MHz.

Option 2

Press the “Menu” button;
Select the item “Settings”;
Go to the subsection “DVB-C Settings”;
Select the “Auto Configuration” subsection;
In the “Auto Configuration” menu enter the following values: Frequency: 298 MHz; Symbol rate: 6875 Ksim/s; Note that there is no “modulation” parameter. Search mode: “All channels”; Scan mode: “Fast” (or “Full”); Network ID: "auto".
Click on “Start scanning automatically”.

Channel scanning lasts from 3 (“Fast”) to 10 minutes (“Full” scanning), after which the TV automatically displays a list of all channels configured by this tuner. The channel list will be displayed automatically, or it can be found in the DVB-C setup menu.

6. SHARP brand TVs

Setting up digital channels on SHARP brand TVs:

Models: 46 (52, 65) XS1, LE700. If your TV model provides for the reception of digital channels, but there is no “DTV MENU” item, then first select another country - Slovakia, Slovenia or Others.

Press the “DTV” button;
Press “DTV MENU”;
Select “Installation”;
Select “Auto installation”;
Click "OK".

Setup takes approximately 5-10 minutes.

7. DUNE HD brand media players

DUNE HD TV-102W-C can also act as a set-top box for watching digital television (cable (DVB-C) and Internet television (IPTV). Settings:

Go to the main menu by pressing the “TOP MENU” button on the remote control;
Select “Settings”
Select “Applications”
In the “Cable TV” or “DVB-C” section, enter the following values: Network scanning: No; Initial frequency, kHz: 298000; Final frequency, kHz: 418000; Interval: 8 MHz; Modulation: QAM 256; Symbol speed, kS/s: 6875
Confirm the scan by pressing the “OK” button
To view channels, go to the main menu by pressing the “TOP MENU” button on the remote control
Go to the “TV” section
Select “Cable TV” or “DVB-C”
To start watching TV, select any of the found channels

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