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The navigator does not see satellites

10.12.2017 18:50

Hello, STU Kia Rio warranty coupon No. 18635. Serial number 44-25991621. My problem is that GPS does not see satellites. I tried changing the antenna, but it didn’t give any results, I tried using the Reset button, and there was no reaction either. Thank you very much in advance!

Expert answer

It is likely that the connection parameters to the satellites are incorrectly specified. It's in the firmware. But you shouldn’t immediately run to specialists to update the software. First, check if there are any obstacles to the antenna when receiving the signal. You wrote that you tried to change it, but if the installation location itself is chosen incorrectly, even the most powerful antennas will refuse to receive the signal. It's better to put them in top part windshield or rear window of the car. We recommend doing this:

1. Find a free place in the signal reception area.
2. Establish communication between the navigator and the satellites; do not attach the antenna yet.
3. Install the antenna in a place where the signal is better received.

If the antenna is installed inside the passenger compartment, then the athermal windows of the car may become an obstacle to signal reception. However, in this case, the connection will be interrupted for a short time, but there is no point in talking about a complete lack of communication with satellites.

The second reason that we recommend checking is “cold start of the navigator.” This happens after a long period of inactivity. All information received from satellites is erased from the “brains” of the device. As a result, an accurate calculation of the object and time is lost, the navigator spends a lot of time searching for satellites, and if some kind of software error adds to the problem, then the navigator may not find the satellites at all.

The third reason is the most banal. Check whether the Glonass or GPS reception function is disabled in the navigator menu.

Answered by: Denis Kustov, site expert

Denis dreamed of going to live abroad, so he devoted all his free time not to cars, but to foreign languages. After graduating from St. Petersburg University foreign languages and passing IELTS (international language test English language) Denis went to America.

After two years of living in the United States, Denis returned to his homeland. However, in America, Denis had a lot of friends who were involved in pumping cars, and in two years the level of knowledge of the intricacies of acoustics was not inferior to the level of knowledge of foreign languages.

At the moment, Denis wants to open his own car service in St. Petersburg, in which he will pump up your car no worse than in the American program “Pimp My Cars.”

You had to find yourself in a rather unpleasant situation - Navitel GPS does not see satellites? Many users have encountered this problem. Naturally, it becomes absolutely impossible to continue working in this case. But there is still a way out. The specialists of our gsmmoscow service center will be able to resolve any issues quickly and efficiently. We will definitely inspect the equipment, determine the reasons, Why it doesn't work, and we'll tell you what measures need to be taken.

The main reasons why Navitel does not see satellites:

1. First of all, the GPS module itself can become unusable. If therefore doesn't look for satellites device, it will be necessary to completely replace this component.

2. Also the reason why why Navitel does not function, the antenna may also be faulty. If it is damaged, it will also need to be replaced. Entrust the solution to this problem to our specialists.

3. There may be other reasons why the navigator does not pick up satellites well, but this happens quite rarely. The transmitter power amplifier, etc. may be damaged. In any case, in order to determine the breakdown, our specialists will certainly carry out a full diagnosis, which is carried out free of charge in our service center.

As a rule, most of these breakdowns are a consequence of negative physical or mechanical impact to the device. That is why we recommend that you treat such a delicate and complex technique very carefully. Do not expose it to falls, impacts or other damage.

If Navitel GPS does not pick up satellites, and you don’t know why this is happening, please contact only the specialists of our service center, who will always be happy to help resolve any issues. For this we have everything in stock necessary equipment. Under no circumstances should you start repairing equipment yourself. We would like to assure you that any unqualified intervention leads to serious consequences. Quite often it is simply impossible to restore the functionality of the car navigator.

Whatever happens, always seek help from our specialists. Our employees have extensive experience and necessary knowledge. Only a professional approach to repair can guarantee the uninterrupted functioning of your equipment. Please pay special attention to the fact that in our work we always use only original components, which is very important. Besides high-quality repairs We perform at the most affordable prices.

In order for your Navitel didn't let me down inopportune moment, served as long as possible, we advise you to use it carefully and correctly. We can say with confidence that most failures occur for the simple reason that the user accidentally dropped the device from his hands or hit it hard. Naturally, any such actions negatively affect the further performance of the device.

How long will it take to fix the problem, the Navitel navigator does not pick up satellites?

If loses satellites your Navitel navigator, we will solve this problem as quickly as possible. First of all, we will carry out a comprehensive diagnosis, since it is important to determine which component is damaged. This will take about 30 minutes. We can repair the device within one to three hours. It all depends on what we have to deal with. In any case, we do our work quickly and efficiently. You won't go wrong if you choose ours service center!

Sometimes users encounter a problem - the navigator does not pick up satellites, but they don’t know why this is happening and what to do. In such situations, we suggest that you contact our service center and diagnose it free of charge. GPS receiver. Diagnostics are free, but the results provide accurate answers to all questions regarding the causes of such a problem.

Since we have been working with car navigators for a long time, we have experience, we can now give some examples of why GPS navigator doesn't pick up satellites.

Firstly, the GPS module itself may be faulty. This is a fairly serious malfunction, to eliminate which you will have to install new module. If for this reason your navigator does not search for satellites, our service will quickly replace it GPS module.

Secondly, the transmitter power amplifier could have failed or it is just starting to break down. A malfunction of this part can also result in the navigator not finding satellites. The transmitter power amplifier, if its failure is confirmed, will be replaced by our specialists.

Thirdly, the antenna could be damaged. It is clear that a non-working antenna does not contribute to the search for satellites, but quite the opposite - it makes it impossible. You can also replace the antenna if you visit our workshop.

Fourthly, moisture could get into the car navigator and it could be mechanically damaged. These cases vary and can have a wide variety of consequences, so it is imperative to make a diagnosis and then talk about ways to eliminate the detected problems and the reasons for the inability to find satellites.

So, the answer to the question why GPS navigator does not see satellites, there may be a malfunction of the GPS module, transmitter power amplifier, antenna, as well as damage caused by the device getting wet or falling. All these problems will be successfully corrected by the employees of our repair company - please contact us. We have all the spare parts necessary for installation, they are in stock and therefore replacement occurs very quickly. In addition, we cooperate with manufacturers of original spare parts for a wide variety of brands of car navigators. We can quickly provide assistance to anyone who contacts us with the problem “GPS does not see and find satellites.”

Also, if the navigator cannot find the satellite and loses it for the reason that something is wrong with the maps or software, our staff will help you. Such cases are rarer, but we work with them too.

You can count on us, no matter what problem your navigation device has. The experience and professionalism of our employees is the key to the success of any repair, as well as the guarantee of prompt repairs. Such conditions allow us to meet all customer requirements, because our offer is the optimal combination of indicators such as repair time, quality, and cost.

Of course, for every owner, his car navigator is an assistant, and soon after purchasing and using it for some time, it becomes simply irreplaceable. That’s why its failure is so upsetting, and when it’s impossible to find satellites, it’s not an obvious breakdown (like a damaged charging connector or broken screen), and the device turns on, but it cannot be used for its intended purpose. As noted above, the reason may be the breakdown of one of the components of the mechanism, that is, the intervention of a specialist will definitely be required and repair work or replacements - and you can order and carry them out from us on favorable terms! Our service center will repair your navigator that does not search or does not see satellites, of any model of any brand - contact us!