Job Description for Dispatch Service Operator

Rights of the production and dispatch department

The production and dispatch department has the right:

· Receive production information from the structural divisions of the enterprise.

· Issue instructions on the implementation of the production plan.

· Make operational changes to plans and schedules of activities of structural divisions of the enterprise.

· Require from heads of production departments:

High-quality and timely implementation of production plans and schedules;

Submitting plans for production, preventive and repair work for approval.

· Monitor the implementation of production plans and schedules.

· Make decisions on temporary redistribution of labor resources.

· Involve company specialists to resolve issues related to the department.

· Represent the company in third-party organizations regarding department activities.

The head of the production and dispatch department also has the right to:

· Submit proposals to the management of the enterprise to reward employees of the enterprise for exemplary and successful activities in fulfilling production plans and schedules.

· Submit proposals to the management of the enterprise to impose penalties on employees who violate production and labor discipline.

1. The dispatch service operator belongs to the category of technical performers.

2. A person with secondary education is appointed to the position of dispatch service operator professional education without presenting requirements for work experience or initial vocational education and work experience in the specialty of at least 1 year.

3. Appointment to the position of dispatch service operator and dismissal from it is made by order of the director of the enterprise.

4. The dispatch service operator must know:

4.1. Regulations, instructions, other guidelines and regulations concerning the work of dispatch services.

4.2. Organization of service operational management production.

4.3. Fundamentals of technology and production organization.

4.4. Organization of production planning and dispatching at the enterprise.

4.5. Range of products, types of work (services) performed.

4.6. Specialization of workshops, sections, production connections between them.

4.7. Fundamentals of labor organization.

4.8. Fundamentals of labor legislation.

4.9. Internal labor regulations.

4.10. Rules and regulations of occupational health, safety, industrial sanitation and fire protection.

5. The operator of the dispatch service reports directly to (the head of the production and dispatch department; other official)

6. During the absence of the operator of the dispatch service, his duties are performed by the person appointed in in the prescribed manner. This person acquires the corresponding rights and is responsible for the proper performance of the duties assigned to him.

Forms: Job Description for Dispatch Service Operator

1. General Provisions

1.1. The dispatch service operator belongs to the category of technical performers.

1.2. The operator of the dispatch service is appointed to the position and dismissed from it by order of the head of the organization on the recommendation of the head structural unit(other official).

1.3. A person with secondary specialized education is appointed to the position of dispatch service operator.

1.4. In its activities, the operator of the dispatch service is guided by:

Regulatory legal acts, other governing and teaching materials relating to the work of dispatch services;

Charter of the organization;

Orders, instructions of the head of the organization (direct manager);

This job description.

1.5. The dispatch service operator must know:

Regulations, instructions, other guidance materials and regulatory documents relating to the work of dispatch services;

Organization of operational production management service;

Fundamentals of technology and production organization;

Organization of production planning and dispatching in the organization;

Range of products, types of work (services) performed;

Specialization of workshops, sections, production connections between them;

Fundamentals of labor organization;

Rules for the operation of technical means;

Fundamentals of labor legislation;

Internal labor regulations;

Rules and regulations of labor protection and fire safety.

1.6. In the event of a temporary absence of the dispatch service operator, his duties are performed by a person appointed by order of the head of the organization, who is responsible for their proper execution.

2. Job responsibilities

The dispatch service operator performs the following duties:

2.1. Systematically keeps operational records of progress production process and other types of core activities of the organization or its divisions, transfer finished products for inter-shop cooperation or to the warehouse, delivery of completed work.

2.2. Compares the received data with daily shift assignments, calendar plans, production programs.

2.3. Maintains a dispatch log, operational reports and other technical documentation, recording and recording the causes of disruptions in the production process.

2.4. Reports received data on the progress of production and its violations to the production and dispatch department of the organization.

2.5. Accepts necessary measures on the use of modern technical means in work.

The dispatch service operator has the right:

3.1. Get acquainted with draft decisions of the organization’s management concerning its activities.

3.2. Make proposals for improving work related to the responsibilities provided for in this job description.

3.3. Within your competence, inform your immediate supervisor about all shortcomings in the activities of the organization (structural unit, individual employees) identified in the process of fulfilling their duties. job responsibilities, and make proposals to eliminate them.

3.4. Request personally or on behalf of the organization’s management from the organization’s divisions and other specialists information and documents necessary to perform their job duties.

3.5. Require the management of the organization to provide assistance in the performance of their official duties.

4. Relationships (connections by position)

4.1. The dispatch service operator reports directly to the head of the structural unit (other official).

4.2. The dispatch service operator interacts with employees of the organization’s structural divisions on issues within his competence:

Receives operational information about the progress of production from structural divisions;

Provides information to the production and dispatch department.

5. Performance evaluation and responsibility

5.1. The results of the work of the dispatch service operator are assessed by the head of the structural unit (other official).

5.2. The dispatch service operator is responsible for:

Failure to perform (improper performance) of one’s official duties;

Failure to comply with internal labor regulations, labor protection and fire safety rules and regulations;

Causing material damage to the organization - in accordance with current legislation.

Note. The job description for the operator of the dispatch service was developed on the basis of the Unified Qualification Directory of Employee Positions, Section 1 “Economy”, Issue 1 “Employee Positions for All Sectors of the Economy” (approved by Resolution of the Ministry of Labor of the Republic of Belarus dated December 30, 1999 No. 159, as amended), and drawn up in accordance with with requirements state standard STB 6.38-2004 “Unified documentation systems. System of organizational and administrative documentation. Requirements for the preparation of documents" (approved by Resolution of the Committee on Standardization, Metrology and Certification under the Council of Ministers of the Republic of Belarus dated December 21, 2004 No. 69).

Operator job description
(Job description for dispatch service operator)
I APPROVED
CEO
Last name I.O. ________________
"________"_____________ ____ G.
1. General Provisions
1.1. The operator belongs to the category of technical performers.
1.2. The operator is appointed to the position and dismissed from it by order general director company on the recommendation of the head of the transport department / head of the structural unit.
1.3. The operator reports directly to the head of the transport department / head of the structural unit.
1.4. During the absence of the operator, his rights and obligations are transferred to another official, as announced in the order of the organization.
1.5. A person who meets the following requirements is appointed to the position of operator: secondary or primary vocational education, work experience in the specialty of at least 6 months.
1.6. The operator must know:
— regulations, instructions, other guidance materials and regulatory documents relating to the activities of the traffic control room and loading and unloading operations.
1.7. The operator is guided in his activities by:
— legislative acts of the Russian Federation;
— Company Charter, Internal Labor Regulations, others regulations companies;
— orders and instructions from management;
- this job description.
2. Operator responsibilities
The operator performs the following job responsibilities:
2.1. Fills out, issues and accepts waybills and waybills.
2.2. Checks the correctness of registration, the presence of details and stamps in the waybills, and marks on the delivery of the cargo in full.
2.3. Monitors compliance with line release and movement schedules Vehicle on routes.
2.4. Registers travel documentation and records the operation of vehicles.
2.5. Monitors the correctness of records of speedometer readings, receipt and residues of fuels and lubricants (fuels and lubricants).
2.6. Identifies entries in waybills about violations of traffic rules by drivers and reports them to management.
2.7. Compares the received data on the operation of vehicles with shift-daily assignments, identifies deviations and the reasons for their occurrence.
2.8. Carries out operational communication with the clientele, loading and unloading and line control centers, bus stations, bus stations and ticket offices.
2.9. Notifies consignees about the time of arrival of goods at their address.
2.10. Maintains operational records of the progress of the transportation process and loading and unloading operations.
2.11. Receives and communicates to drivers messages about the conditions and characteristics of transportation on routes, road conditions, traffic patterns in individual areas, as well as weather service reports and weather forecasts.
2.12. Maintains a log of operational orders.
2.13. Performs individual official assignments from his immediate superior.
3. Operator rights
The operator has the right:
3.1. Make proposals for improving work related to the responsibilities provided for in these instructions.
3.2. Inform your immediate supervisor about all shortcomings identified in the course of your activities and make proposals for their elimination.
3.3. Require the management of the enterprise to provide assistance in the performance of its official rights and duties.
4. Operator's responsibility
The operator is responsible:
4.1. For failure to perform and/or untimely, negligent performance of one’s official duties.
4.2. For failure to comply with current instructions, orders and regulations on maintaining trade secrets and confidential information.
4.3. For violation of internal labor regulations, labor discipline, safety regulations and fire safety.

JOB DESCRIPTION OF A DISPATCH SERVICE OPERATOR AT THE ENTERPRISE

Dispatch operator

Typical sample

I APPROVED

___________________________________ (initials, surname)
(name of organization, pre- ________________________
acceptance, etc., its organizational (director or other official)
legal form) official person, authorized
what must be asserted
nal instructions)

» » ____________ 20__

m.p.
Job description
dispatch operator
______________________________________________
(name of organization, enterprise, etc.)

» » ______________ 20__ N_________
This job description was developed and approved by
basis employment contract With __________________________________________
(name of the position of the person for whom
______________________________________________________________ and in accordance with
this job description has been compiled)
provisions of the Labor Code Russian Federation and other regulatory
acts regulating labor relations in the Russian Federation.
1. General Provisions

1.1. The dispatch service operator belongs to the category of technical
performers.
1.2. A person is appointed to the position of dispatch service operator
having secondary vocational education, without presenting requirements
to work experience, or initial vocational education and work experience
in the specialty for at least 1 year.
1.3. Appointment to the position of dispatch service operator and
exemption from it is carried out by order of the head of the enterprise.
1.4. The dispatch service operator must know:
— regulations, instructions, other guidelines and normative documents,
relating to the work of dispatch services;
— organization of operational production management service;
— fundamentals of technology and production organization;
— organization of production planning and dispatching at
enterprise;
— range of products, types of work performed
(services);
— specialization of workshops, sections, production connections between them;
— basics of labor and production organization;
— basics of labor legislation;
— internal labor regulations;
— rules and regulations of labor protection, safety precautions,
industrial sanitation and fire protection;
— _________________________________________________________________.
1.5. The dispatch service operator reports directly to
________________________________________________________________________.
(head of the production and dispatch department; other official
face)
1.6. During the absence of the dispatch operator
(business trip, vacation, illness, etc.) his duties are performed by a person
appointed in the prescribed manner. The specified person acquires
relevant rights and is responsible for proper execution
duties assigned to him.
1.7. ______________________________________________________________.
2. Job responsibilities

Dispatch operator:
2.1. Systematically keeps operational records of the progress of production
process and other types of main activities of the enterprise or its
divisions, transfer of finished products through inter-shop cooperation or to
warehouse, delivery of completed work.
2.2. Compares the received data with daily shift assignments,
calendar plans, production programs.
2.3. Maintains a dispatch log, operational reports and other
technical documentation, recording and registration of causes of irregularities
production process.
2.4. Reports received data on the progress of production and its violations
to the production and dispatch department of the enterprise.
2.5. Takes necessary measures to use it at work
modern technical means.
2.6. ______________________________________________________________.
3. Rights

The dispatch service operator has the right:
3.1. Get acquainted with the draft decisions of the enterprise management,
relating to his activities.
3.2. Submit proposals for management's consideration
improvement of work related to the responsibilities provided for
this instruction.
3.3. Notify your immediate supervisor of any identified
in the performance of their official duties, shortcomings in
production activity of the enterprise (its structural
departments) and make proposals to eliminate them.
3.4. Request personally or on behalf of your immediate
managers from department employees information and documents,
necessary to perform their job duties.
3.5. Require the management of the enterprise to provide assistance in
performance of their official duties and rights.
3.6. ______________________________________________________________.
4. Responsibility

The dispatch service operator is responsible for:
4.1. For improper performance or failure to fulfill their duties
duties provided for in this job description, in
within the limits determined by the labor legislation of the Russian Federation.
4.2. For offenses committed in the course of exercising their
activities - within the limits determined by administrative, criminal and
civil law Russian Federation.
4.3. For causing material damage - within the limits specified
labor and civil legislation of the Russian Federation.

The job description was developed in accordance with ________________
(Name,
_____________________________.
document number and date)
Head of structural unit (initials, surname)
_________________________
(signature)

» » _____________ 20__

AGREED:

Head of the legal department

(initials, surname)
_____________________________
(signature)

» » ________________ 20__
I have read the instructions: (initials, surname)
_________________________
(signature)

0.1. The document comes into force from the moment of approval.

0.2. Document developer: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.

0.3. The document has been approved: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.

0.4. Periodic verification of this document is carried out at intervals not exceeding 3 years.

1. General Provisions

1.1. The position "Dispatcher service operator" belongs to the category "Technical employees".

1.2. Qualification requirements - complete general secondary education and vocational education or complete general secondary education and professional training in production. No work experience requirements.

1.3. Knows and applies in practice:
- instructions, regulations, other guidance materials and regulatory documents regarding the work of dispatch services;
- organization of operational production management service;
- fundamentals of technology and production organization;
- organization of production planning and dispatching at the enterprise;
- the range of products produced at the enterprise;
- types of work (services) performed;
- specialization of workshops, sections, production connections between them;
- rules for operating means of receiving and transmitting production information;
- basics of labor organization;
- basics of labor legislation.

1.4. The operator of the dispatch service is appointed to the position and dismissed from the position by order of the organization (enterprise/institution).

1.5. The dispatch service operator reports directly to _ _ _ _ _ _ _ _ _ _ .

1.6. The dispatch service operator supervises the work of _ _ _ _ _ _ _ _ _ _ .

1.7. During absence, the operator of the dispatch service is replaced by a person appointed in accordance with the established procedure, who acquires the appropriate rights and is responsible for the proper performance of the duties assigned to him.

2. Characteristics of work, tasks and job responsibilities

2.1. Systematically maintains operational records during the production process and other types of core activities of the enterprise or its divisions, transfer of finished products through intershop cooperation or to a warehouse, delivery of completed work.

2.2. Compares the received data with shift-daily assignments, calendar plans, production programs; identifies deviations and the causes of their occurrence.

2.3. Maintains a dispatch log, operational reports and other technical documentation, recording and recording the causes of violations during the production process.

2.4. Reports received data about the production process and its violations to the production and dispatch department of the enterprise.

2.5. Takes measures to use modern technical means in work.

2.6. Knows, understands and applies current regulations relating to his activities.

2.7. Knows and complies with the requirements of regulations on labor protection and environment, complies with the standards, methods and techniques of safe work performance.

3. Rights

3.1. The dispatch service operator has the right to take actions to prevent and eliminate cases of any violations or inconsistencies.

3.2. The dispatch service operator has the right to receive all social guarantees provided for by law.

3.3. The operator of the dispatch service has the right to demand assistance in the performance of his official duties and the exercise of rights.

3.4. The operator of the dispatch service has the right to demand the creation of organizational and technical conditions necessary for the performance of official duties and the provision necessary equipment and inventory.

3.5. The dispatch service operator has the right to familiarize himself with draft documents relating to his activities.

3.6. The dispatch service operator has the right to request and receive documents, materials and information necessary to fulfill his job duties and management orders.

3.7. The dispatch service operator has the right to improve his professional qualifications.

3.8. The dispatch service operator has the right to report all violations and inconsistencies identified in the course of its activities and make proposals for their elimination.

3.9. The operator of the dispatch service has the right to familiarize himself with the documents defining the rights and responsibilities of the position held, and the criteria for assessing the quality of performance of official duties.

4. Responsibility

4.1. The operator of the dispatch service is responsible for failure to fulfill or untimely fulfillment of the duties assigned by this job description and (or) failure to use the granted rights.

4.2. The dispatch service operator is responsible for failure to comply with internal labor regulations, labor protection, safety precautions, industrial sanitation and fire protection.

4.3. The operator of the dispatch service is responsible for disclosing information about the organization (enterprise/institution) that is a trade secret.

4.4. The operator of the dispatch service is responsible for non-fulfillment or improper fulfillment of the requirements of internal regulatory documents of the organization (enterprise/institution) and legal orders of management.

4.5. The operator of the dispatch service is responsible for offenses committed in the course of its activities, within the limits established by the current administrative, criminal and civil legislation.

4.6. The operator of the dispatch service is responsible for causing material damage to the organization (enterprise/institution) within the limits established by the current administrative, criminal and civil legislation.

4.7. The operator of the dispatch service is responsible for the unlawful use of the granted official powers, as well as their use for personal purposes.

I CONFIRM:

[Job title]

_______________________________

_______________________________

[Name of company]

_______________________________

_______________________/[FULL NAME.]/

"______" _______________ 20___

JOB DESCRIPTION

Dispatch operator

1. General Provisions

1.1. This job description defines and regulates the powers, functional and job responsibilities, rights and responsibilities of the operator of the dispatch service [Name of the organization in the genitive case] (hereinafter referred to as the Company).

1.2. The dispatch service operator is appointed and dismissed in accordance with the procedure established by the current labor legislation by order of the head of the Company.

1.3. The operator of the dispatch service belongs to the category of technical performers and is subordinate to [the names of the positions of subordinates in the dative case].

1.4. The dispatch service operator reports directly to [name of the immediate supervisor's position in the dative case] of the Company.

1.5. A person who has secondary vocational education without requirements for work experience or primary vocational education and work experience in the specialty of at least 1 year is appointed to the position of dispatch service operator.

1.6. The dispatch service operator is responsible for:

• effective performance of the work assigned to him;
• compliance with the requirements of performance, labor and technological discipline;
• the safety of documents (information) in his custody (that have become known to him) containing (constituting) the Company’s trade secret.

1.7. The dispatch service operator must know:

• regulations, instructions, other guidance materials and regulatory documents relating to the work of dispatch services;
• organization of operational production management service;
• fundamentals of technology and production organization;
• organization of production planning and dispatching at the enterprise;
• range of products, types of work (services) performed;
• specialization of workshops, sections, production connections between them;
• basics of labor organization;
• rules for operating technical equipment;
• basics of labor legislation;
• internal labor regulations;
• rules and regulations of labor protection.

1.8. The operator of the dispatch service is guided in his activities by:

• local acts and organizational and administrative documents of the Company;
• internal labor regulations;
• rules of labor protection and safety, ensuring industrial sanitation and fire protection;
• instructions, orders, decisions and instructions from the immediate supervisor;
• this job description.

1.9. During the period of temporary absence of the dispatch service operator, his duties are assigned to [deputy position title].

2. Job responsibilities

The dispatch service operator is required to perform the following labor functions:

2.1. Systematically maintains operational records of the progress of the production process and other types of core activities of the enterprise or its divisions, the transfer of finished products through inter-shop cooperation or to the warehouse, and the delivery of completed work.

2.2. Compares the received data with shift-daily assignments, calendar plans, and production programs.

2.3. Maintains a dispatch log, operational reports and other technical documentation, recording and recording the causes of disruptions in the production process.

2.4. Reports received data on the progress of production and its violations to the production and dispatch department of the enterprise.

2.5. Takes the necessary measures to use modern technical means in work.

In case of official necessity, the operator of the dispatch service may be involved in the performance of his official duties overtime, in the manner prescribed by the provisions of federal labor legislation.

3. Rights

The dispatch service operator has the right:

3.1. Give instructions and tasks to his subordinate employees and services on a range of issues included in his functional responsibilities.

3.2. Monitor the implementation of production tasks, timely completion of individual orders and tasks by the services subordinate to him.

3.3. Request and receive necessary materials and documents related to the activities of the dispatch service operator, subordinate services and divisions.

3.4. Interact with other enterprises, organizations and institutions on production and other issues falling within the competence of the dispatch service operator.

3.5. Sign and endorse documents within your competence.

3.6. Submit proposals on the appointment, relocation and dismissal of employees of subordinate departments for consideration by the head of the Company; proposals to encourage them or to impose penalties on them.

3.7. Exercise other rights established Labor Code RF and other legislative acts of the RF.

4. Responsibility and performance evaluation

4.1. The operator of the dispatch service bears administrative, disciplinary and material (and in some cases provided for by the legislation of the Russian Federation, criminal) responsibility for:

4.1.1. Failure to carry out or improperly carry out official instructions from the immediate supervisor.

4.1.2. Failure to perform or improper performance of one's job functions and assigned tasks.

4.1.3. Illegal use of granted official powers, as well as their use for personal purposes.

4.1.4. Inaccurate information about the status of the work assigned to him.

4.1.5. Failure to take measures to suppress identified violations of safety regulations, fire safety and other rules that pose a threat to the activities of the enterprise and its employees.

4.1.6. Failure to ensure compliance with labor discipline.

4.2. The performance assessment of the dispatch service operator is carried out:

4.2.1. Direct supervisor- regularly, in the course of the employee’s daily performance of his labor functions.

4.2.2. By the certification commission of the enterprise - periodically, but at least once every two years, based on documented results of work for the evaluation period.

4.3. The main criterion for assessing the work of a dispatch service operator is the quality, completeness and timeliness of his performance of the tasks provided for in these instructions.

5. Working conditions

5.1. The work schedule of the dispatch service operator is determined in accordance with the internal labor regulations established by the Company.

6. Signature right

6.1. To ensure his activities, the operator of the dispatch service is given the right to sign organizational and administrative documents on issues within his competence by this job description.

I have read the instructions ___________/___________/ “____” _______ 20__