Tracking mail items by identification. Russian Post tracking - track your Russian Post parcel

Russian Post provides postal services in the territory of Russian Federation. This national postal operator not only delivers letters and parcels, but also provides financial services, for example, at Russian Post offices you can pay bills and receipts for payment utility costs, receive a postal transfer or pension payments. The Russian Post store offers a wide range of a variety of products that are available directly at post offices or in the online store.

A member of the Universal Postal Union, Russian Post is firmly committed to improving the quality of service and automating the process in its development. Russian Post employees regularly conduct training sessions and internal control activities, which are aimed at developing communication skills, developing the skills of attentive and polite service to each visitor and maintaining High Quality work in every post office.

Parcels and letters from Russian Post are accepted and processed according to international standards. The Russian Post offices process the sending and receiving of both domestic and international parcels. When a postal item is generated, it is assigned a unique identifier code, which will be indicated on the postal receipt. The identification number of parcels in Russia consists of 14 digits, and the tracking number of international shipments consists of numbers and letters of the Latin alphabet. Using this Russian Post parcel number, it can be tracked by both the recipient and the sender.

The service website makes the process of tracking Russian Post parcels quick and convenient. The website also provides tracking of shipments from other countries. You don't need any extra information: you just need to know the ID of your parcel.

How to track a Russian Post parcel

  • use the search bar by ID and enter the tracking number of the postal item;
  • by registering in personal account, you can receive information about several shipments;
  • save the necessary numbers and subscribe to electronic notifications about changes in the status of the Russian Post parcel.

On our website you can track several tracking numbers at the same time, since all the necessary information will be stored in the “Personal Account” section.

Information about Russian Post

Hotline: 8-800-2005-888
Official website: pochta.ru/
Track your parcel: www.pochta.ru/tracking
Help: https://www.pochta.ru/support

How to track a Russian Post parcel

Surely everyone has come across how mail works at least once in their life. Sometimes you never cease to be amazed at the speed and reliability, but there are also moments when the parcel is still not there. It will help you find out where the long-awaited cargo is located. Package Tracking. This is a mail utility that helps identify the location, as well as find out the path traveled. If you don't know how track the parcel by number, Russian Post suggests the following steps:

So there are only two simple steps will help you resolve your pressing issue.

What to do if tracking of postal parcels of the Russian Post failed?

We have compiled a list of the most common cases in which this situation is possible, as well as tips for solving them.

  • 1. Too little time has passed. Postal workers sometimes simply do not have time to enter data into the database. It is also possible that the foreign parcel did not arrive in the country, therefore there is no information about it. We suggest you try again after a few days.
  • 2. Any of the characters entered are incorrect. First of all, you should check the entered number, whether all characters are indicated, and whether all letters are written in Latin letters. If the answer to at least one of these points is “yes,” then correct it and repeat the process.
  • 3. You wanted track your parcel from aliexpress, but there is no data about it in the system. Unfortunately, in such situations it is not uncommon that the seller from China decided to save a little and sent parcel without tracking number

, and the reported character set is randomly generated characters.

In this case, nothing can be done, all you can do is wait. Brief information on Russian Post parcel numbers It's no secret that different types parcels have different

  • appearance numbers. What does each of them mean? Let's figure it out. 1. Registered letters and small letters
  • parcels within Russia
  • 3. have 14 digits in their body. involves searching for a parcel following an expedited delivery route. Their number is almost identical to the international one, but always begins with the letter E.

We hope that our article will help you learn a little more about the procedure for identifying items and save time searching for them.

Tracking parcels from China and other countries

4.4 (87.91%) 1651 ratings.

Don't know where your package is? We offer you a list the best tools to track parcels from any stores, including Aliexpress standard shipping and Ebay.
Modern postal services provide tracking number postal item so that the recipient can track yourself where is the parcel located? Let's look at how this can be done using the example of tracking mail items by ID from China.

How to find out where your package is online:

Enter the track code, click “track” and find where your parcel is located.

Where is my parcel? Manual parcel tracking option

If you want to check tracking numbers With maximum convenience, and find out where your parcel is now, then universal online trackers for searching postal items will help you:

Advanced package tracking option

In principle, no special meaning update the status of parcels more than once a day. But if you want to track your parcel as accurately as possible, you can do the following:
1. If sent by Airmail (China post Registered Airmail) then first track the parcel before import:
ChinaPost (China Post) -
HongkongPost (Hong Kong Post) -
SingaporePost (Singapore Post) -
and after import you continue to track (until receipt) here:
Post office -
2.If sent via EMS (EMS China Post Express Mail Service), then we also divide the procedure into two stages.
Track to import (check whether shipped from China or not):

after import:

In addition, if the parcel is delivered by the EMS service, you can always call their operators and clarify current data about the parcel by calling 8-800-200-50-55 (24 hours a day, free calls from anywhere in Russia)

Statistics of shipment times

Information on delivery times for parcels can be viewed on the statistics server

Bonus! Parcel tracking programs

Do you want to find out where your package is without going to websites? You can install a parcel tracking program on your computer that will automatically check the status of an unlimited number of track codes!

This option (it seems a little ineffective to me, but oh well) suggests installing a special program on your computer (connected to the Internet).
I won’t describe this option in detail, I’ll just provide links and screenshots:

Besides:

Tracking postal items via mobile devices:

Track your parcel using mobile devices.
The official Russian Post application is available for devices and .

FAQ

What does NULL status mean (response from user nickname CTRL-F)
As China Post explains to its customers, the introduction of new statuses in tracking international shipments is intended to remove the accusation against China Post of unreasonably increasing the time it takes for parcels to arrive in Russia, etc. NULL status – the parcel is not in China (it has already cleared customs and is interpreted as an airplane departure). The next entries after NULL are information about transit movement at airports along the route of the parcel (airport coding according to IATA). Example PEK - Beijing, PVG - Shanghai, FRA - Frankfurt. AND last record— destination country code. This information was sent to me by my regular supplier from China.
.
And with the help of this tool (), you can check the correctness of the track number, as well as calculate the verification code using the known track number of your parcel.

The national postal operator of the Russian Federation, Russian Post, receives, sends and delivers postal items on the territory of the Russian Federation and other states. The branches of this national postal operator handle the sending and receiving of both domestic and international parcels.

If parcels and postal items are sent within Russia, then the parcel is assigned a unique 14-digit identifier number consisting of numbers, and when sent internationally, an identification number of 13 characters (numbers and letters of the Latin alphabet), similar to RA123456789RU, is assigned.

Both numbers comply with the S10 standard of the Universal Postal Union and parcel tracking can be carried out by both the sender and the recipient of the mail.

Russian Post tracking of postal items

Russian Post tracking works for both domestic and international parcels, including EMS express parcels. Shipments within Russia have a tracking number consisting of 14 digits, the first 6 of which are the sender's post office code. Outgoing international shipments have a track number similar to AA123456789RU, where the first 2 letters indicate the type of shipment.

How to track a parcel in Russia?

In Russia, it is not difficult to track your parcel. To do this, you need to know the tracking number of the parcel. At Russian Post you can only track 14-digit numbers for domestic parcels and 13-digit numbers for international parcels.

Enter your shipment number and our service will track your parcel at Russian Post through the official website, and also check all the necessary foreign delivery service websites.

Russian Post tracking parcels by postal ID number

Postal identifiers are a special combination of letters and numbers that allow the postal service to uniquely identify a shipment. There are countless postal identifiers, but Russian Post only supports tracking for two types, these are international items of the International Postal Union, and tracking of items within the country.

Parcel identifiers of the International Postal Union consist of 2 letters of the Latin alphabet, in which the type of item is most often encoded, followed by 8 digits and the last 9 digit is the checksum, followed by 2 more letters, and this is always the code of the country of departure.

Shipments within Russia are assigned a 14-digit digital code, and the first 6 letters are the index of the post office from which the parcel or letter was sent.

How to find a parcel by Russian Post tracking number

The package can be easily found by postal ID or tracking number. Domestic parcels consist of 14 digits and begin with the index of the department from which the parcel was sent and looks like 39401900000000.

International incoming and outgoing parcels can be tracked using a special number adopted by the International Postal Union, it looks like Rx000000000CN. The first 2 letters indicate the type of shipment - registered or not, small package, parcel post, letter, followed by 9 digits and the last 2 letters indicate the country code of departure.

Parcel tracking ZA..LV, ZA..HK, ZJ..HK

Items with tracking numbers of the form ZA000000000LV, ZA000000000HK - Simplified Registered Mail - a type of postal item created by Aliexpress together with Russian Post to reduce the cost of delivery of inexpensive goods from Aliexpress.

Shipments with tracking numbers ZJ 000000000H.K.- a type of postal item created by Joom Logistics together with Russian Post to reduce the cost of delivery of inexpensive goods from Joom.

Such parcels have only 3 statuses:

  • Accepted at the post office
  • Came to the place of delivery
  • Received by addressee

Parcels are not tracked at all stages of the journey, but all important information present. It is important for the buyer to know that the goods were physically sent and arrived at the post office, and using the ZA..LV, ZA..HK number, the parcel will be found and delivered at the post office.

Parcels are delivered to Russia by Latvian Post (ZA..LV) and Hong Kong Post (ZA..HK), but the goods themselves are located in China, so it takes some time until the order is transported from the seller’s warehouse to the post office of Latvia or Hong Kong.

The Cainiao service from Aliexpress shows intermediate delivery statuses to the territory of Latvia and Hong Kong.

On our Parcels service, you can track all possible statuses of ZA..LV, ZA..HK parcels in Russian.

Decoding the track number ZA - Simplified Registered Mail.

Russian Post Tracking

Tracking Russian Post from China, Pandao, EMS and other items is no different from all other registered parcels. Just enter the 13-digit tracking number of the parcel, and our service will check it against all the necessary delivery services, including Russian Post.

Remember, however, that in Russia tracking only works for registered international shipments, and for example, tracks like UC..HK or UA..HK and the like cannot be tracked when entering Russian territory.

Parcel statuses of Russian Post

Let's take a closer look at all the possible statuses of international parcels heading to Russia and delivered by Russian Post, so that it is easier for you to understand where the parcel is located and how long it will take.

Accepted at the post office

The sender has filled out all the necessary forms, including the customs declaration, and the package has been accepted by a postal or courier service employee. If this is the first status, then the shipment at this stage is assigned an identification number, which is subsequently used for tracking.

Track number assigned

The sender has electronically reserved the internal number of the item at Russian Post and will soon transfer the item to the courier or post office.

Left the reception place what does it mean

This means that a domestic shipment within Russia or an international shipment from Russia was sent from the post office where the sender handed over the parcel to Russian Post.

Awaiting shipment from China, Singapore, Finland, Hong Kong, Spain

The post office of the country of departure notified the Russian Post about the incoming shipment. After the parcel leaves the country of departure, the next status will be Arrived in Russia

Arrived at the border of Germany, Italy, France, Spain

The parcel arrived at the export MMPO where the customs service checks the shipment for goods prohibited for shipment and prepares the shipment for shipment to Russia.

Exporting a shipment is one of the longest periods in parcel delivery. This is due to the fact that sending a partially loaded plane is unprofitable, so you have to wait until there is a sufficient number of parcels heading to one country.

In addition, to optimize logistics processes, shipments can be delivered in transit through other countries, and this also delays delivery time.

Arrived in Russia

Indicates the import of a parcel to Russia. When a parcel is imported, it goes from the plane to the Russian AOPP (aviation mail transport department). Here the parcels are weighed, the integrity of the packaging is checked, the barcode is scanned to find out the place of departure, the flight number is recorded, and it is determined which MMPO the parcel should be sent to. The period of stay for an international shipment at the AOPC depends on the workload of the department, and on average it is 1-2 days.

At MMPO (place of international postal exchange), the parcel undergoes customs control and registration. After this, service employees prepare the international shipment for dispatch within Russia.

Reception at customs

The parcel is transferred to customs inspection, where it goes through an X-ray scanner. If customs officers suspect that prohibited substances or items are being transported, the shipment is opened and inspected in the presence of an inspector. After this (if the fact of transportation of prohibited goods has not been confirmed), the parcel is packed again, an inspection report is attached and sent further along the route.

Issued by customs

The parcel is released by the customs service and transferred to the place of international postal exchange, where it is processed by the department staff.

Detained by customs

This status is optional and only appears when customs officers detect a weight exceeding permissible norm, cost more than 1000 euros and other violations. In this case, the recipient will have to pay additional fees. If there are no violations of customs legislation, the parcel will be released from customs.

Arrived at the sorting center

From MMPO the shipment arrives for sorting. There are postal sorting centers in all major cities. As a rule, the parcel is sent to the center closest to the MMPO, where logistics service employees develop the optimal delivery route to the point of issue.

Sorting centers are huge premises in big city, into which parcels and letters are received for their further distribution and sending to smaller points or regional post offices.

Sorting

Sorting center employees scan the barcode, register the item in the Russian Post system, then put it in a bag that travels to the desired city. Next, shipments are formed into containers, loaded and sent.

Transferred for delivery throughout Russia

Status means that the parcel has passed all import and customs control procedures and has been transferred to internal system delivery of items throughout Russia.

Arrived at the city sorting center

Upon arrival in the recipient's city, the parcel is delivered to the local sorting center. From here, the goods are distributed to post offices or other order delivery points. Delivery speed is affected by: traffic congestion, weather conditions, distance. For example, delivery within the city takes no more than 1-2 days, but within the region it can take about a week.

Arrived at the transit point

Optional status of the shipment, meaning that it has arrived at an intermediate transit warehouse, where the shipment will be grouped with other parcels and sent further to the post office nearest to you

Left the transit place

Optional shipment status. The item is still on its way to your post office

Left the return/delivery location

How to understand and what does this status mean? The package arrived at the wrong address or postal code and is now being sent to the correct address. Also, the parcel can be redirected at the request of the sender.

Registration completed

This means that the parcel has been checked at the transit point and will soon continue its journey to you.

What does Awaiting courier delivery mean?

This status means that the shipment has arrived at the post office that delivers EMS shipments, and is waiting for it to be loaded into the car and the courier will deliver the shipment in your city. The next status will be Handed over to the courier

EMS status Transferred to courier

This status means that the parcel is being delivered by courier and the parcel will soon be delivered to your home/office address

Handed over to the postman

A rather rare status, it means that the letter/parcel/small package is with the postman and he will deliver the item to your mailbox.

Awaiting the addressee at the place of delivery/Arrived at the place of delivery

The shipment has arrived at your nearest post office. Within a few days, postal employees issue a receipt notice and deliver it to the recipient's mailbox. If you see this status, you don’t have to wait for a notification, but come to the post office with the shipment number and passport to receive the parcel.

If the addressee does not arrive within a week, a second notice is issued. A parcel that has been lying unclaimed for a month is sent back.

MMPO or Place of International Postal Exchange

What is MMPO? The abbreviation stands for “place of international postal exchange.” MMPO is the place where the parcel is prepared for shipment from the sender’s country. At MMPO, the parcel goes through export customs. MMPOs pack several parcels as one load, the so-called dispatch, to increase loading efficiency Vehicle(trains, cars and planes).

Russian Post operates 13 customs clearance points for postal items. Until 2013, Moscow MMPO processed up to 80% of all incoming international shipments to Russia, which caused a large burden on Russian Post.

To speed up the delivery time for international parcels, Russian Post has opened two new International Postal Exchange Locations in Yekaterinburg and Novosibirsk. The latter can handle up to two thousand international EMS shipments daily, with an area of ​​more than 2000 square meters. The international postal exchange office "Ekaterinburg Koltsovo" is the first international postal exchange office in the Ural Federal District. It can handle up to 20,000 parcels and small packages per day in a 3,700 m facility.

By the end of 2014, Russian Post plans to reduce the share of the exchange office in Moscow to 55%. In addition, there are exchange offices in Bryansk, Samara, Orenburg, Petrozavodsk and Vladivostok.

What is AOPP?

AOPP is the place of international postal exchange of the aviation department of mail transportation

Post office

Russian Post employs approximately 390,000 people and has more than 42,000 post offices, with its headquarters in Moscow. In 2012, Russian Post delivered more than 2.4 billion letters, more than 54 million parcels and more than 100 million money transfers.

Early History

Records mention a messenger system in the 10th century AD. Early letters were sent on a roll with a wax or lead seal; the earliest of these seals dates from 1079 and mentions the governor Ratibor Tmutarakan. The earliest surviving letter was sent in 1391 from La Tana (now Azov) to Venice

By the 16th century, the postal system included 1,600 branches, and mail reached Novgorod from Moscow in three days. In 1634, a peace treaty between Russia and Poland established a route to Warsaw, which became the first regular international postal route in Russia.

Using the Parcels application, in a few seconds you can find out the exact location of your parcel or mail delivered by Russian Post.

To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with statuses on English language, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, different ways, they can wait 1 day for shipment by plane, or maybe a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)