Beware, deception: masterful deceptions of window companies. Repair of windows from any manufacturer Typical scam scheme
The company "Windows of the Century" has its own production of PVC plastic windows in Moscow and the Moscow region and sells, delivers and installs products, providing its customers with full warranty service for structures.
Fortunately, such situations arise very rarely, however, we undertake to eliminate free of charge all defects identified on the main elements of plastic windows: double-glazed windows, plastic profiles, rubber seals, locking fittings, window sills, slopes, ebbs, mechanical and welded connections.
The activities of our company correspond to all regulations Russian Federation. According to the Law “On the Protection of Consumer Rights”, the customer, if any manufacturing defects are discovered, has the right to demand their elimination at the expense of the manufacturer. Damage to structures resulting from the actions of third parties, improper transportation, or falling chemical substances– are not subject to free removal.
The product is excluded from warranty service if:
Its installation is in progress on our own or third party contractors;
Unauthorized changes are made to its design;
Elimination of identified defects is carried out by organizations that do not have the authority of the manufacturer;
If the operating instructions are violated.
The warranty comes into effect from the date of installation of the structures. According to the terms determined by the manufacturer in accordance with the quality of the products, the guarantee for installation work is five years, for glazing of balconies and loggias with aluminum and PVC - at least 3 years, for windows made of aluminum and PVC - at least 3 years. in force from the date of installation of the structures. According to the terms determined by the manufacturer in accordance with the quality of the products, the warranty for installation work is five years, for glazing of balconies and loggias with aluminum and PVC - at least 3 years, for windows made of aluminum and PVC - at least 3 years.
We take care of our clients and minimize the likelihood of unpleasant situations occurring. In order to completely avoid them, we recommend using the services of our consultants, delivery and installation services.
Repair of plastic windows Ot 700 rub.
Departure of a specialist 0 rubles!
Adjusting the sashes
A procedure that even the best windows need over time.
Regardless of which windows are installed, they can creak,
ventilated, does not fit tightly or closes poorly.
Adjustment plastic structures |
Unit Measurement. |
Cost in rub. |
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Maintenance (Adjustment, lubrication of fittings, clamping, cleaning the seal) sash Windows |
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Maintenance (Adjustment, lubrication of fittings, clamping, cleaning the seal) door leaf |
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Adjusting sash window fittings |
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Adjusting door hinge fittings |
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Adjusting the geometry by wedging the window sash |
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Adjusting the geometry by wedging the door leaf |
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Adjustment entrance group(simple) (complex) |
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Adjusting the geometry by wedging the entrance leaf (simple) (complex) |
Repair/Replacement of accessories
Window fittings are perhaps the most significant element of any window, which takes on the greatest load during operation. Therefore, the durability of the window depends so much on its condition.
Repair plastic structures |
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Cost in rub. |
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Rebuilding fittings with sash removal |
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Installation of external clamps on swing sash with sash removal |
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Replacing the angular gear (Price depends on the hardware manufacturer) |
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Replacing scissors (Price depends on the manufacturer of the accessories) |
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Replacing the timing belt or traction (Price depends on the manufacturer of the accessories) |
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Installation of the strike plate (Price depends on the hardware manufacturer) |
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Hinge replacement (Price depends on the manufacturer and sash size) |
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Replacement of fittings (Price depends on the fittings manufacturer) |
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Modernization of fittings (Price depends on the fittings manufacturer) |
Window/door upgrades
Your windows can do more than you think! The manufacturer refuses to install additional, useful elements on your window in order to save money. In our company you can always order any types of window handles, blockers, ventilation clamps and much more.
Window modernization / doors |
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Cost in rub. |
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Supply valve |
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Inserting a sash into a blind part of a window |
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Large range of handles for PVC windows and doors. All color range |
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Installation of double-sided handle for PVC door |
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Installation of shell handle (aluminum) |
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Installing the shell handle (plastic) |
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Installing the opening limiter |
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Installing a child lock |
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Installation of a handle with a key (two types of handles with a lock, the price depends on the manufacturer) |
Seal section |
Brand and material |
Color |
Profile type/ Purpose |
Life time |
Price |
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Seals based on TPE(thermoelastopolymer) |
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OP-05-07, TPE |
VEKA / universal |
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OP-04-R, TPE |
White; Ivory; Light oak; Grey; Red tree; Brown; Black. |
REXAU / narthex |
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OP-06-228, TPE |
Grey; White |
KBE/ universal |
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Seal section |
Brand and material |
Color |
In three years, she opened three sales offices. In 2007, the company created own production, having mastered the production of aluminum sliding structures, then aluminum doors and stained glass. Her partners are, . In Moscow, Window Factory has 15 sales points. The company’s operating principle, as it itself has defined, is “sincere” service. This means that Window Factory strives to build human relationships with clients and bring only joy to the world. What do consumers think about plastic windows? What do consumers think about the PVC profiles that the Window Factory company uses in the windows supplied? You can find out about this in an article on our website. "Window Factory" has 6 certificates confirming quality:
“Window Factory” at the “People’s Mark” award ceremony In addition, the company received the “People's Brand N1 in Russia” award three times. To improve the quality of products, the Window Factory company created SKS - an independent service control service. SCS reports to the General Director. Each visit of the master is recorded on video, photo and in a written report. At the client's request, SCS representatives can come to him and supervise the installation. After installation is completed, SKS employees always call the client to find out about the quality of installation. SKS takes upon itself the elimination of problems that may arise in case of incorrect installation. Production of the company"Window Factory" has a very a wide range of products both made of plastic and wood, as well as various window structures and window sills, glazing balconies and loggias. PVC productsProfile DECEUNINCK The Window Factory company works with the following PVC profiles brands Deceuninck, KBE, Rehau: – DECEUNINCK Bautek, 71 mm; – DECEUNINCK Favorite, 71 mm; – DECEUNINCK Eforte, 84 mm; – DECEUNINCK SPACE, 76 mm; – KVE-Etalon; KVE-Etalon profile – KVE-Expert +; – KVE-Expert; Photo 5 REHAU Euro Design – REHAU Euro Design; – REHAU Sib Design; – FAVORITE SPACE – profile 76 mm wide, six-chamber double-glazed window, 3 seals, heat and sound insulation at the highest level. Also the company "Window Factory" made from PVC:
TreeWood profile Holz The Window Factory company produces windows from oak, pine, larch, and meranti. The following profiles can be ordered: –Holz. Windows made of three-layer timber 78 mm. The width of the double-glazed window is 36 mm; –Holz +. Windows made of three-layer timber. The width of the double-glazed window is 40 mm. Design without glazing bead indoors, with aluminum trim on the street side; –Holz +2. Single-chamber double-glazed window 39 mm. Increased sound insulation. Aluminum trim on the street side; – Holz Eco. Double-chamber double-glazed window 38 mm. Standard bead; – Holz Elite. Double-chamber double-glazed window 36 mm. The glass unit is closed with a glazing bead into the frame. The shape of the profile design is “velvet baguette; – Holz Gut. New. Double-chamber double-glazed window 44 mm. Aluminum trim on the street side. The kit includes a DEVENTER seal. Rectangular profile. The fittings are hidden. The company offers a wide selection of marble and granite window sills that will go well with wooden windows - natural with natural. Glazing of balconies and loggiasThe company offers “cold” and “warm” glazing of balconies and loggias. Read about these types of glazing on our website in articles and. Insulation of balconies and loggias using technology THERMOTECK™ QUATTRO- special offer: Balcony glazed by “Window Factory”
In addition, the company offers glazing of cottages and window repairs. Other productsOffice partitions from “Window Factory” "Window Factory" produces and installs various office partitions:
Curtains and blinds:Curtains from “Window Factory” roller blindsUNI. Mounted close to the windows. They look like part of a sash, allowing you to hang additional curtains; horizontal blinds ISOLITE. The blinds are mounted close to the windows, which leaves the window sill free and allows for folding ventilation without unnecessary fuss. Isolite consists of aluminum plates 25 mm wide, which does not protect the room from direct sunlight. Blinds from the company “Window Factory” horizontal blinds ISOTRA. These blinds are made specifically for PVC windows. Aluminum plates (25 mm wide) are coated with enamel. Wide choice of colors. Possible stylization in light, dark, golden oak, mahogany. All components of these blinds are made in the Czech Republic. Service life is at least 10 years. The Window Factory company produces stained glass windows for city apartments and cottages. The selection of stained glass windows is quite large, which is confirmed by the company’s catalogue. For cottage owners who want to admire greenery all year round, the company offers the design and construction of winter gardens. PricesThe price tag is still impressive - the company clearly does not work for people with modest incomes. For example, the cheapest PVC windows will cost about 12,350 rubles. But wooden windows start at RUB 23,644. For those who are looking a budget option this company will not work.
Interesting information: – At the company’s production there are orange posters with the inscription: “I DO NOT ACCEPT MARRIAGE FROM OTHERS, I DO NOT PRODUCE MARRIAGE, I DO NOT TRANSFER MARRIAGE TO OTHERS.” The plastic window market is a scam market. No, of course, there are conscientious and reliable companies, and there are quite a lot of them. But compared to the number of fly-by-night companies that appear every year closer to summer, they are in the minority. This means that it is necessary to exercise special vigilance and caution when working with window manufacturers and installers. Watch the following videos to prove that we are not making this up.These are the first three videos on YouTube for the query “plastic window scams”:
![]() it is the retirees who become On the first page of the Yandex news feed for the same request, you can find information indicating that in the last three months alone, glazing scams have been uncovered in the following Russian cities:
Please note again: we're talking about only about cases that have been solved to date. Typical scheme of scammers:
In 2013, it became known that a company operating in Vladivostok under the well-known brand “Windows of Growth” had collapsed. The management disappeared without a trace, along with the advance payment received from clients for the installation of plastic windows. As it turned out during the investigation, the Moscow company had nothing to do with the company that borrowed its name. The scheme of the scammers was standard: first, an advance payment was collected from clients, then the employees fed them “breakfast”, promising that the installation would be completed soon, after which the company disappeared. How to recognize an unscrupulous companyIn fact, everything is not that difficult. Here are the main signs: ![]() real - if you behave attentively
But some are more subtle...The bulk of scammers are fly-by-night companies, but there are also companies that have been working on the market for quite a long time, deceiving clients over and over again, which the latter do not even suspect. What profile are your windows made from?If you think that the manager’s answer to this question will tell you everything about the quality of the window, you are very deeply mistaken. ![]() In order to produce high-quality plastic window requires expensive modern equipment, special stands for setting up fittings and checking welds and, of course, qualified craftsmen. Only major manufacturer. The build quality is very difficult to determine by eye, so you should just ask the seller who the manufacturer is. Little things are big problemsThe quality of the fittings determines the convenience and service life of the window. The undisputed leaders in this segment are German manufacturers - Roto, Siegenia-Aubi, Maco. But even if a company offers reliable accessories, this does not mean that it does not save money. In the vast majority of cases, cheap and low-quality windows do not have the following installed: Opening limiter (comb)- allows you to fix the open sash in both the rotary and folding positions. In cheap models, even this is not installed, not to mention multi-stage micro-slot ventilation systems, valves and other devices. Erroneous action blocker- allows you to fix the sash so that the window does not hang on the lower hinge if the handle of the open sash is switched to tilt mode. It not only provides convenience and guarantees long service life, but is also responsible for the safety of health and life (one day a heavy sash may fall out of the opening). The strike plate is responsible for the tightness of the narthex; their number in one window cannot be less than four, otherwise there will be blowing from the window, and ice formation is also possible. Aluminum handles. Quality handles are made from aluminum and then coated with plastic. Used in cheap windows plastic handles, which fail very quickly. And there are also slopesWhich normally should be made from sandwich panels, and not from cheaper plastic ones. Fungus and mold do not form on such panels, and most importantly, they have improved thermal insulation. Slope joints should not be sealed silicone sealant, which can come off in a month, but with liquid plastic, which, moreover, perfectly matches the panel in color. But that's not allHow do you feel about your nervous system? Some window companies even offer quality windows, do not care at all about how much anxiety their customers will have to endure. Common problems include: ![]() window company for rudeness?
Need I say that when dealing with a normal company, such things will never happen? How to find a guaranteed reliable company for installing plastic windows?Well, for example, use review database On the Okna Media portal: this is the only Russian resource that contains the most full information about the window market. Another a win-win- contact a company that has been around for a long time, has thousands of reviews from customers and occupies high positions in ratings. However, the choice is always yours. Should I order windows from dealers? Why not. The main thing is to make sure that the company really is an official representative and has permission to use trademark. This is confirmed by the presence of an appropriate certificate certified by signature general director and the company seal, as well as certificates of conformity for products. As a rule, a list of official dealers is always presented on the company’s website; you can always clarify this information by calling the hotline. What if there are no representatives of large companies in your city?Then it is necessary to act in accordance with the following rules: ![]() recommendations from friends and good friends
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