How to connect a disabled Vizit intercom yourself

From year to year we regularly paid the monthly fee for the intercom, and everything was fine. But then the intercom operators suddenly decided that they were the smartest and pretended that there had been no payment for the last six months.

Residents who still had receipts ran to prove the fact of payment. But I don’t even have receipts. I paid via the Internet. Of course, I tried to print something out there and show it to someone, but... they either don’t hear or don’t want to hear. In the end, I got tired of everything, and I decided not to pay until they sorted it out themselves.

And then one day a friend calls me and tells me that my intercom doesn’t work (it just doesn’t ring into the apartment). When you try to dial a number, everything is reset, an error signal sounds and “Err” appears on the indicator.

I came to the conclusion that there can only be one reason for this - the intercom operators turn off the intercom in such an original way for non-payment (they can do this for one apartment).

In general, of course, there may be other reasons, but I know exactly why my intercom doesn’t work. Apparently they think I have to pay for the same service twice.

Interestingly, I was still able to enter the entrance using my set of keys. You can't just open the door by pressing a button on the handset. If guests come, you have to go downstairs and open it manually.

It is clear that in this situation it makes no sense to contact a company that services the intercom. I had to figure out for myself how it turns on.

Let's first determine why the intercom may not work:

  1. The call to your apartment has been disconnected (an error sounds when dialing the apartment number). You cannot call from the street and you, accordingly, cannot open the front door by pressing a button in your apartment. The most common option.
  2. We have deleted your keys from the intercom memory. In this case, you cannot get into the entrance using your tablet keys. The other residents' keys work as always. This is not usually done, but there have been cases.
  3. Any technical malfunctions of the units, wire breaks (intentional or not), acts of vandalism, etc. These cases are always very individual and will not be discussed in this article.

Let's see what can be done using the Visit intercom as an example.

If the call to your apartment does not go through

Most likely, the so-called “intercom mafia” did this to force you to pay for a previously imposed service. They do this without entering the entrance, changing the intercom settings using the master key.

But, fortunately, this is easily fixable.

So, to connect a disconnected Vizit intercom, proceed as follows.

That's all!

We make sure that the intercom was able to be unlocked (calling to the apartment works), and return the jumper on the ECU board to its place. Otherwise, the intercom operators will ignore your manipulations and come up with some other trick.

Once again, without further comment. To turn on the call, dial:

#999 1 8 00# 1 *

Instead of 00 you need to substitute your apartment number. Then return the jumper to the “WORK” mode, close the lid and quietly leave.

What to do if the key does not work

These are again the tricks of the “intercom mafia.” They simply erase information about your keys from the intercom and that’s it.

The problem can be solved in two ways:

  • ask your neighbors for one of the keys and go make a couple of copies for yourself and your family members. The city is full of craftsmen providing this service. The advantage of this method is that you will never be disconnected again;
  • record all your keys into the intercom memory again. To do this, you will again need access to the control unit (ECU) in order to switch it to programming mode (read how this is done a little higher).

Regardless of which method you choose, we proceed as follows.

We open the ECU, put the jumper in the PRG position, go down and switch the intercom to the service settings mode:

#999 (the signal will sound twice) 1 (single beep) 3 (squeak again) APARTMENT NUMBER#

After the apartment number and hash have been entered (if the number is 3-digit, then you do not need to press the hash), a single signal should sound. This means that everything is OK, the memory is free and ready to write the key. If you hear four beeps in a row and the word lights up on the indicator "FULL"- this means that you won’t be able to write down the keys; you will have to clear the memory first.

After a single beep, place your key on the reader. You should hear a double squeak and see the inscription on the indicator "YES". This means your key has been successfully written into memory. We apply the next key, then the next one, etc.
When you run out of keys, be sure to press the asterisk * (this is so that all settings are saved). And also be sure to return the jumper back to hide traces of tampering.

You can add another key in the same way. Let's say you want your friend to be able to freely enter the entrance using the key to his Visit intercom. In this case, you can simply enter the key recording mode as described above and add its key. All previously recorded keys will be saved (i.e., you do not need to record all the keys from the very beginning each time).

As you can see, there is nothing easier than connecting an intercom yourself that was disconnected for non-payment. Just download the instructions () and carefully read what is written there. For example, you can set your own individual code that will open the intercom without a key. Or you can write down your own master key so that you don’t have to go into the box and rearrange jumpers on the board every time :)

P.S. Am I the only one who finds it strange that our entire house has to pay someone for some mythical service? For example, I have never seen anyone do any work with our intercom (well, lubricate something, adjust it, paint it).

And the strangest thing is that some sharazhka office considers itself the right to prevent people from getting to their home. I also don’t understand on what basis they even interfere with the operation of the intercom? It belongs to the residents of our building, we bought it with our own money, so there’s no need to stick your fingers into it.